Lance Dehner
Miramar Beach,FL
Summary
Results-driven Computer Science professional with good technical skills, firm grasp of business needs and understanding of user requirements gathering. Assesses risks, troubleshoots problems and conducts tests. Excellent communication and planning abilities.
Overview
2
2
years of professional experience
Work History
Disney College Program Intern
Walt Disney World Resort
01.2024 - 05.2024
- Enhanced guest experiences by providing exceptional customer service and maintaining a positive attitude.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Collaborated with team members to maintain cleanliness and organization of various areas within the park.
- Demonstrated knowledge of park attractions, amenities, and services to provide accurate information to guests upon inquiry.
- Improved overall efficiency by identifying opportunities for process improvements during daily tasks or special events.
- Participated in team-building activities that fostered a strong sense of camaraderie among fellow interns and staff members.
- Committed to continuous professional development through participation in workshops or seminars relevant to the Disney College Program Intern role.
Sales Advisor
Best Buy
10.2023 - 01.2024
- Increased sales by establishing rapport with customers and identifying their needs.
- Developed long-lasting client relationships by providing exceptional customer service.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Managed key accounts, resulting in increased repeat business and higher revenue growth.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Barista
Starbucks
06.2022 - 10.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Education
Bachelor of Science - Data Analytics
Western Governors University
Salt Lake City, UT10.2025
Skills
- PYTHON
- SQL
- HTML
- CSS
- Technical Efficiency
- Microsoft Office
- Budgeting and Finance
- Time Management Expertise
- Interpersonal Relations
- Training and development
Professional Athlete
Was a professional motorcycle racer for 3 years with 10 years of high level amateur experience. Worked with mental, life and physical coaches to enhance every aspect of my life as a professional athlete. Coordinated with sponsors to represent their brands while having successful races to be able to showcase the company.
Timeline
Disney College Program Intern
Walt Disney World Resort
01.2024 - 05.2024
Sales Advisor
Best Buy
10.2023 - 01.2024
Barista
Starbucks
06.2022 - 10.2023
Bachelor of Science - Data Analytics
Western Governors University