Detail-oriented team player with strong organizational skills and technical know-how. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Project Management/Dispatch/Field Technician
Cipe Solutions
Remote
09.2020 - Current
Installed complete low voltage IT systems for restaurants franchises such as Jersey Mikes and Wingstop across the US.
Used Networking command line tools to troubleshoot Ubiquiti routers, Cisco and Fortinet firewalls, NCR and Toast Point of Sale hardware, etc
Partnered with Field Nation to develop a large, trusted subcontractor base for service calls that required an on site technician
Currently manage 50 plus projects for the Northeast territory
Worked alongside Logistics, Internet Service Procurement, Support, and Construction Teams to get projects completed on tight timelines
Discovered and resolved issues that affected project outcomes.
Developed healthy professional relationships with several franchisees
Lead Audio Visual Technician
Diversified
Roselle , New Jersey
07.2019 - 09.2020
Traveled to most of the major cities on the East Coast to update Google Corporate Building conference rooms
Led crew of audio-video installation team members.
Learned how to troubleshoot in a fast paced environment
Upgraded hardware in Google conference rooms
Helped lead and supervise my team to meet and exceed Google standards
Monitored and repaired audio, video, control systems and video conferencing equipment.
Telesales Operator/Support Specialist
Interworld Highway
Long Branch, New Jersey
07.2018 - 07.2019
Helped customers set up and troubleshoot interactive displays
Helped provide fast and accurate solutions to customers
Education
Associate of Applied Science - Networking Information Technology
Brookdale Community College
09.2016 - 06.2018
Certificate of Achievement in Computer Repair - undefined
Freehold Township High School
Skills
Field Technician
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Timeline
Project Management/Dispatch/Field Technician
Cipe Solutions
09.2020 - Current
Lead Audio Visual Technician
Diversified
07.2019 - 09.2020
Telesales Operator/Support Specialist
Interworld Highway
07.2018 - 07.2019
Associate of Applied Science - Networking Information Technology
Brookdale Community College
09.2016 - 06.2018
Certificate of Achievement in Computer Repair - undefined
Program Manager for Moldova at Center for International Private Enterprise (CIPE)Program Manager for Moldova at Center for International Private Enterprise (CIPE)