Chirin Vutu
Lawrenceville,GA
Summary
Experienced Wire Technician and Field Technician with over 3 years of experience installing, troubleshooting, repairing, and maintaining fiber optic, internet, and telecommunications services. Skilled in Fiber-to-the-Home (FTTH), fiber optic cable installation, optical fiber systems, broadband technologies, customer service, and technical troubleshooting. Strong background in networking, IT support, system administration, and desktop support. Google IT Support Professional Certificate and Microsoft Certified Desktop Support Technician (MCDST).
Overview
1
1
Certification
6
6
years of professional experience
Work History
Wire Technician
AT&T
Peachtree Corners, GA
03.2023 - 05.2026
- Installed, configured, and repaired residential internet, voice, and fiber optic services.
- Performed troubleshooting and maintenance of fiber optic networks and optical fiber systems.
- Installed and serviced Fiber-to-the-Home (FTTH) connections.
- Diagnosed and resolved internet connectivity and network performance issues.
- Installed, tested, and maintained gateways, routers, ONTs, and telecommunications equipment.
- Maintained accurate work orders, service records, and installation documentation.
- Delivered professional customer service while meeting productivity, quality, and safety standards.
- Managed daily field service appointments and installation schedules.
- Utilized advanced troubleshooting techniques to resolve technical issues.
Associate
Amazon Fulfillment Asssociate
Stone Mountain, GA
04.2022 - 01.2023
screens and processes order fulfillment requests according to requirements within the agreed Service
Level
● Runs Order Dating Sheet Report according to schedule
● Maintains Order Dating Sheet product updates when applicable
● pack the order and ship it.
Technician
ThredUp
Suwanee, GA
09.2020 - 11.2021
● Operated a computer, including quotations and customer management software, and
● Microsoft Office products.
● Performed repairs on IT equipment, including laptops, desktops, printers, and VDIs.
● Worked on understanding computer software and networking.
● Worked on software projects with a cross-functional team.
Education
Google IT Support Professional -
Merit America
Skills
- Field Technician
- Wire Technician
- Fiber Optics
- Fiber Optic Networks
- Fiber Optic Cable
- Optical Fiber
- Fiber-to-the-Home (FTTH)
- Broadband Installation & Repair
- Technical Troubleshooting
- Customer Service
- Networking
- DNS
- Windows Operating Systems
- Microsoft 365
- ServiceNow
- System Administration
- Technical Support
- Ticketing Systems
- Microsoft Certified Desktop Support Technician (MCDST)
- Google IT Support Professional Certificate
Certification
- Chirin Vutu has successfully completed the online, non-credit Professional Certificate Google IT Support
- Dec 1, 2022
- Those who earn the Google IT Support Professional Certificate have completed five-courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for entry-level roles in IT support. They are competent in foundational skills, including troubleshooting and customer service, networking, operating systems, system administration, and security.
- Technical Support Fundamentals
- The Bits and Bytes of Computer Networking
- Operating Systems and You: Becoming a Power User
- System Administration and IT Infrastructure Services
- IT Security: Defense against the digital dark arts
- Verify this certificate at: https://coursera.org/verify/professional-cert/6MFXLF58UV5N
Disclaimer
The online specialization named in this certificate may draw on material from courses taught on-campus, but the included courses are not equivalent to on-campus courses. Participation in this online specialization does not constitute enrollment at this university. This certificate does not confer a University grade, course credit or degree, and it does not verify the identity of the learner.
Timeline
Wire Technician
AT&T
03.2023 - 05.2026
Associate
Amazon Fulfillment Asssociate
04.2022 - 01.2023
Technician
ThredUp
09.2020 - 11.2021
Google IT Support Professional -
Merit America