Evan Bruce
Hamden,CT
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
ShopRite
Hamden, United States
09.2020 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Warehouse Associate
Amazon
North Haven, CT
06.2023 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as 50 pounds.
Customer Service Associate
The John Lyman Center For The Performing Arts
501 Crescent St, New Haven, CT 06515
09.2022 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
Accounting
Southern Connecticut State University
New Haven, CT05.2026
High School Diploma -
Hamden High School
Hamden, CT06.2022
Skills
- Machinery Upkeep
- Data Entry
- Teamwork and Collaboration
- Cash Drawer Operations
- Call Center Operations
- Cash Handling
- Verbal and Written Communication
- Excel data modeling
- Excel spreadsheets
- Data Visualization and Presentations
- Data Analysis
- Excel Functions
Certification
- Microsoft Excel 2021 Introductory, Pearson MyLab - 06/2024
Timeline
Warehouse Associate
Amazon
06.2023 - 08.2023
Customer Service Associate
The John Lyman Center For The Performing Arts
09.2022 - 05.2023
Cashier
ShopRite
09.2020 - Current
Accounting
Southern Connecticut State University
High School Diploma -
Hamden High School