Victoria Hernandez
Los Angeles,California
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
CASHIER
McDonald's
11.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
Cashier, Stocker, Food Handler, Closer
Village Market And Pizza
08.2023 - 05.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Lennox Mathematics Science And Technology Academy
Inglewood, CA06.2027
Skills
- Product and Service Sales
- Industry Trends
- Proper Waste Disposal
- Register Operations
- Verbal and Written Communication
- Cross-Selling Products and Services
- Coffee Machinery
- Refunds and Exchanges
- Exceptional Customer Service
- Machinery Upkeep
- Individualized Instruction
- Order Taking
- Ordering Procedures
- Excellent Memory
Languages
Spanish
Native or Bilingual
Timeline
Cashier, Stocker, Food Handler, Closer
Village Market And Pizza
08.2023 - 05.2024
CASHIER
McDonald's
11.2022 - 08.2023
High School Diploma -
Lennox Mathematics Science And Technology Academy
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