Evan Clark
Bradley,IL
Summary
Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Gordon Food Service. Proven ability to enhance customer satisfaction through effective problem-solving and efficient cash register operation. Recognized for maintaining a clean and inviting store environment while boosting sales through exceptional service.
Overview
4
4
years of professional experience
Work History
Student Assistant
Western Illinois University
01.2024 - 05.2025
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Provided technical support for classroom equipment, ensuring functionality during lectures.
Sales Associate
Gordon Food Service
05.2021 - 08.2024
- Fulfilled and retrieved special orders placed by customers and businesses online by sorting and organizing the orders apart from store stock
- Stocked shelves efficiently, utilizing FIFO and date checking to prioritize the natural rotation of store merchandise
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted customers with product selection and inquiries to enhance overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction and quick service.
- Ensured the cleanliness of the store before, during, and after operation times, providing a clean and healthy environment
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Team Member
Taco John's
03.2021 - 05.2021
- Operated register to process payments and collect cash payment for order totals.
- Adapted quickly to changing demands in a fast-paced environment, ensuring smooth operations.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor of Science - Computer Science
Western Illinois University
Macomb, IL05-2026
Skills
- Customer service
- Teamwork and collaboration
- Cash register operation
- Stocking and receiving
- Problem-solving skills
Timeline
Student Assistant
Western Illinois University
01.2024 - 05.2025
Sales Associate
Gordon Food Service
05.2021 - 08.2024
Team Member
Taco John's
03.2021 - 05.2021
Bachelor of Science - Computer Science
Western Illinois University