Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
Champion Drywall
Liberty Hill, TX
08.2023 - Current
Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Driver
Champion Drywall
Liberty Hill
06.2021 - 08.2023
Trusted with keys to the office, and a company vehicle
Can move heavy objects around the warehouse when needed
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Assisted with equipment transport and movement.
Cashier, prep cook, storage organizer
Lisd cafeteria worker
Leander
08.2020 - 05.2021
Responsible for getting inventory off the truck and putting it away correctly
In charge of batch cooking meals for students, in a timely manner
Focused on keeping my station clean and sanitized at all times.
Cashier, prep cook, meat cutter, key holder
Smokey Mo's
Liberty Hill
09.2019 - 08.2020
Responsible for stocking inventory, and clean up duties
In charge of cooking breakfast foods to serve for tacos, and followed proper food handling procedures
Ran the register, handled money, and took phone calls from customers
Focused on promoting services, and improving customer satisfaction
First employee in the store, in charge of unlocking and disabling the alarm.
Cashier, Customer Service
NerdStock
Austin
11.2017 - 04.2018
Responsible for stocking inventory, and clean up duties
Ran the register, handled money, and took phone calls from customers
In charge of promoting services, improving customer satisfaction, reporting to the manager, greeting and serving customers
Focused on proper typing skills.
Education
High School -
Tom Glenn High School
05.2019
Skills
Time Management
Office Administration
Administrative Support
Database entry
Customer Engagement
File Organization
Document Management
Mail handling
Document Scanning
Calendar Management
Scheduling appointments
Certification
ServSafe Manager, 09/17/18, 09/17/23
Awards
Pitmaster for State of Texas BBQ team, 1st place Brisket, 5th overall.
FCCLA Culinary competition.
Grit + 3 Award, Above & Beyond Campus Award.
References
Chad Coleman, Champion Drywall, 410 Chisholm Valley Dr, Round Rock, Texas, 78641, 512-580-0801
Michael Bell, Nerdstock, 410 Chisholm Valley Dr, Round Rock, Texas, 78641, 512-580-0801