Dedicated overnight supervisor with a proven track record in delivering exceptional member service and maintaining facility standards. Known for attention to detail and effective communication, contributing to a safe and efficient work environment.
Overview
20
20
years of professional experience
Work History
Overnight Supervisor
Planet Fitness
Canton, MI
12.2016 - 05.2026
Supervised overnight team to provide exceptional member service and maintain facility cleanliness.
Implemented safety protocols, reducing incidents and enhancing staff compliance.
Trained new employees on operational procedures and customer engagement techniques.
Resolved member concerns swiftly, maintaining high satisfaction levels during overnight hours.
Checked and approved nightly paperwork, ensuring accuracy and punctuality.