High School Diploma - English IV Dual Credit, Government Dual Credit, Psychology Dual Credit, Economics Dual Credit
Travis High School
11111 Harlem Rd, Richmond, TX 77406-3657 ·05.2022
Evan Dauphine
Richmond,TX
Summary
High school graduate with strong problem-solving abilities and excellent communication skills. Eager to contribute to team success in a challenging entry-level position. Committed to learning and achieving positive results in a local setting. Ready to tackle new challenges and support organizational objectives with dedication.
Education
Some College (No Degree) - General Studies
Houston Community College
Houston, TXWork History
Sales Associate
Party City
Katy, TX
10.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
Skills
- Future-focused mindset
- Situational awareness
- Troubleshooting readiness
- Inventory management
- Customer engagement
- Attention to detail
- Customer service excellence
- Reliability
- Punctuality
- Flexible scheduling
- Verbal communication skills
- Written communication skills
- Stocking and receiving
- Store operations management
- Effective communication strategies
- Professional demeanor
- Friendly disposition
Community Service
- NJHS Member, James Bowie Middle School, 8/17-5/18
- Trunk Or Treat Volunteer, Pecan Grove Elementary, 10/01/17
- NJHS Pet Food Delivery Volunteer, Sugarland Animal Shelter, 11/01/17
- Easter Egg Hunt Volunteer, Waterview Estates, 03/01/18
- Kickstart – Purple Belt, Bowie Middle School, 06/01/18
- Award winning Tuba Player, James Bowie Middle School, 8/15-5/18
- Tuba Player, Travis High School Tiger Marching Band, Fall 2019 - Spring 2022
Timeline
Sales Associate
Party City
10.2023 - 11.2023
High School Diploma - English IV Dual Credit, Government Dual Credit, Psychology Dual Credit, Economics Dual Credit
Travis High School
Some College (No Degree) - General Studies
Houston Community College