Stephanie Rosas
Stevenson Ranch,CA
Summary
Dedicated, detail-oriented, and results-driven professional seeking a client-focused role within a reputable organization where professionalism, efficiency, and integrity are valued. Eager to contribute strong communication, organization, and customer service skills to support daily operations, deliver exceptional client experiences, and maintain a welcoming and professional work environment. Committed to continuous learning, teamwork, and reliability, with the objective of growing within the organization while consistently supporting its standards, goals, and long-term success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
World Market
25676 The Old Rd
10.2024 - Current
- Primary front of store contact, professionally greeting and welcoming customers, answering questions, and directing them to appropriate products or departments.
- Communicating clearly and calmly with customers, providing accurate information and resolving questions or concerns in a timely manner.
- Managing register operations, including processing payments, returns, and exchanges with accuracy, discretion, and attention to detail.
- Utilizing point-of-sale and order management systems to process customer online purchases, ensure order accuracy, and support in-store pickup or fulfillment requests.
- Balancing multiple priorities during high traffic periods, maintaining efficiency while supporting a positive customer experience.
- Assisting with product restocking, merchandise organization, and maintaining visual and operational standards throughout the store.
- Helping maintain a clean, orderly, and welcoming environment to support customer comfort and satisfaction.
Sales Associate / Stylist
Windsor
24201 Valencia Blvd
02.2023 - 04.2024
- Provided high-quality customer service in a fast-paced retail environment
- Delivered professional, client focused service by assisting customers with personalized recommendations with detailed product knowledge and addressing questions or concerns.
- Effectively managed multiple responsibilities simultaneously and supported daily sales operations by, managing customer assistance, fitting room coordination, sales floor organization, and daily store operation.
- Processed transactions efficiently, including purchases, returns, and online orders while meeting store policies and sales standards with accuracy and confidentiality.
- Built strong rapport with customers by applying strong product knowledge and visual awareness to recommend complementary items to drive multi-item sales and enhance the overall client experience, while increasing overall sales and adding support for confident purchasing decisions.
- Maintained a clean, organized, and welcoming environment to support a positive client experience.
- Contributed to a fast-paced team environment by adapting quickly to changing priorities and high customer volume.
Customer Service Cashier
Six Flags Magic Mountain
26101 Magic Mountain Pkwy
06.2022 - 11.2022
- Greeting customers professionally, taking orders, and ensuring a positive and smooth service experience.
- Accurately processed electronic payments using point-of-sale systems while maintaining attention to detail and transaction accuracy.
- Prepared and assembled food items according to company standards, ensuring quality, consistency, and food safety compliance.
- Communicated clearly with customers to address questions, special requests, or concerns in a calm and courteous manner.
- Balanced multiple responsibilities in a fast-paced environment, including order taking, food preparation, payment handling, and guest support.
- Maintained cleanliness and organization of workstations, dining areas, and food preparation spaces to meet health and safety standards.
- Collaborated effectively with team members to ensure smooth operations during high-volume periods and peak hours.
Education
Will Start Attending in June 2026 - Field of Study - Aviation
- Cypress College
Cypress, CA05-2027
Associate of Science in Entrepreneurship - Field of Study - Business
- College Of The Canyons
Valencia06-2025
Received Diploma -
- Opportunities For Learning
Valencia05.2023
Skills
- Strong verbal and written communication
- Excellent time management and organizational skills
- Customer focused with a commitment to quality service
- Professional greeting and guidance of customers, ensuring a welcoming experience and directing clients efficiently
- Reliable, dependable, and consistent in meeting responsibilities
- Goal-oriented and self motivated with a strong work ethic
- Effective team collaborator with the ability to work independently
- Strong product and service knowledge to confidently answer questions and provide accurate information
- Professional and ethical in all workplace interactions
- Adaptable and quick to learn in fast-paced environments
- Problem-solving mindset with persistent determination
- Proficient in learning and navigating office software, scheduling systems, and digital platforms
- Client support and relationship-building skills
Certification
- Valid CA Drivers License
- American Health Training CPR Certification
- Food Handlers Certification
LANGUAGES
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Photography and video editing
- Documenting travel experiences
- Passion for aviation
- Studying and analyzing film
- Web Development and Design
Timeline
Sales Associate
World Market
10.2024 - Current
Sales Associate / Stylist
Windsor
02.2023 - 04.2024
Customer Service Cashier
Six Flags Magic Mountain
06.2022 - 11.2022
Will Start Attending in June 2026 - Field of Study - Aviation
- Cypress College
Associate of Science in Entrepreneurship - Field of Study - Business
- College Of The Canyons
Received Diploma -
- Opportunities For Learning