STACY-ANN MCCORMACK
Mackinaw City,MI
Summary
Motivated individual with strong organizational skills and creativity. Demonstrates strong work ethic and innovative mindset. Takes initiative within company policies. Thrives under pressure and collaborates effectively as a team player. Quickly learns new information and adapts to new content. Enjoys engaging with others and is passionate about delivering exceptional service. Embraces challenges as opportunities for personal growth and achievement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Mackinaw Seasonal Resort
Mackinaw City, Michigan- 04/2025 - 11/2025
04.2026 - Current
- Greeted guests and provided menus
- Ensured that each guest was served courteously, quickly, and efficiently.
- Served guest their meal in a timely manner
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained records of transactions made during shift as required by law or company policy.
Housekeeper
Treasure Island Beach Resort
Treasure Island , FL- 11/2024 - 04/2025
11.2025 - 04.2026
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Supervisor/Host
The Maine Catch
Ogunquit, Maine
04.2024 - 10.2024
- Prepare daily report and total day's earnings
- Prepare deposit slips and cash for bank deposit
- Daily check off with servers and bartenders at the end of the day
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Answering calls and booking reservations
- Assigning guest to table and seating them
- Takeout online order and collecting payment
- Void items and correct servers/bartenders error
Education
Portmore Community College
08.2022
Faith Temple Skills
08.2013
Bridgeport High School
01.2008
Skills
- Strong verbal written communication
- Team player
- Proficient in customer service
- Goal oriented
- Cash handling
Certification
- Bachelors Degree in Social Work
- Hospitality Management Studies - Food and Beverage Services Certificate
- The5S System - Lean Methodology on Workplace Optimization and Housekeeping Certificate
- Concierge: Roles, Work Environment and Etiquettes Certificate
References
Available upon request
Timeline
Server
Mackinaw Seasonal Resort
04.2026 - Current
Housekeeper
Treasure Island Beach Resort
11.2025 - 04.2026
Supervisor/Host
The Maine Catch
04.2024 - 10.2024
Faith Temple Skills
Bridgeport High School
Portmore Community College