Evan Dietzman
North Syracuse
Summary
Dynamic professional with a strong work ethic and exceptional teamwork skills, honed at Cracker Barrel Restaurant. Proven ability to enhance customer satisfaction through efficient service and food safety practices. Adept in food preparation and maintaining cleanliness standards, consistently exceeding performance metrics and contributing to team success in fast-paced environments. Knowledgeable restaurant staff with solid background in restaurant operations. Proven ability to support team goals, maintain high standards of service, and contribute to positive dining experience. Demonstrated skills in customer service and teamwork.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Cracker Barrel Restaurant
01.2022 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
Automotive Collision Technician
Drivers Village Collision Center
05.2023 - 04.2024
- Kept up-to-date on industry trends and advances in automotive technology through ongoing training programs and certifications.
- Delivered exceptional service to clients by explaining technical information about their vehicles in clear, understandable terms.
- Contributed to team success by collaborating with other technicians on large-scale projects that required coordination of skills and knowledge sharing.
- Demonstrated expertise in the use of various auto body repair tools, including frame machines, hydraulic jacks, and welding equipment.
- Consistently met or exceeded company performance metrics related to turnaround times, quality of workmanship, and overall customer satisfaction ratings.
- Provided excellent support to fellow technicians when troubleshooting complicated issues or seeking guidance on best practices for specific tasks.
Education
High School Diploma -
Cicero North Syracuse High School
Cicero, NY06-2023
BOCES Certification - Automotive Collision
OCM BOCES
East Syracuse, New York06-2023
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Supply restocking
- Food presentation
- Kitchen support
- Food preparation
- Cleanliness standards
- Food safety
- Cross-training
- Strong work ethic
Timeline
Automotive Collision Technician
Drivers Village Collision Center
05.2023 - 04.2024
Restaurant Team Member
Cracker Barrel Restaurant
01.2022 - Current
High School Diploma -
Cicero North Syracuse High School
BOCES Certification - Automotive Collision
OCM BOCES
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