Evan Erickson
Bellingham
Summary
My professional history includes a diverse variety of roles in food service operations, and courier delivery service, but most notably in maritime vessel operations. In each role, leadership gave me positive feedback on my strong work ethic, dependability, customer service, integrity, positive attitude, and verbal and written communication skills. I am an independent, collaborative, dependable, and outgoing team player, with a strong history of providing exceptional quality of work, forming professional community connections, networking with mentors and leaders, developing new skills, and refining existing ones.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deckhand
American Cruise Lines
United States
07.2025 - Current
- Exterior vessel maintenance and
- Security watch at the gangway while in port
- Performing routine security sweeps
- Inspecting machinery spaces
- Emergency Response
- Performing Coast Guard mandated drills
- Posting a lookout in the pilot house
- Ensuring safety protocols are followed
- Guest assistance at gangway and onboard the vessels
- Maintained cleanliness and organization of decks, enhancing guest experience aboard the ships and riverboats
- Helping train new deckhands on safety procedures and operational best practices, fostering teamwork
- Line Handling during mooring operations efficiently, securing the vessel safely at designated locations throughout the United States.
- Communicating clearly, concisely and politely with guests and and crew members fostering a productive atmosphere
- Assisting with food and supplies deliveries while in port
- Handling guest luggage at the beginning and end of every cruise
- Assisting with loading machinery and furniture for unfinished new vessels at Chesapeake Shipbuilding
- Operating deck machinery and equipment to ensure seamless vessel operations.
Delivery Driver
Cornerstone Transport Inc. (A Contractor for FedEx Ground)
Burlington, WA
03.2025 - 06.2025
- Ensuring packages assigned for the designated delivery route are undamaged
- Organization of packages inside assigned truck
- Proficiency in use of Zebra scanning device for delivery purposes
- Planning the route daily by putting all stops in order for efficient, and timely deliveries
- Ensuring all business pick-ups are serviced on time with every package accounted for
- Filling up truck fuel tanks with diesel daily
- Providing excellent customer service to all business and residential customers
- Adapting to new routes
- Perfecting my time management by being placed on more business routes
Ordinary Sailor (OS)
Washington State Ferries (WSDOT)
Washington State
03.2024 - 02.2025
- Cleaning and sanitation in designated crew and passenger areas
- Monitoring the passenger count for the captain to document on every sailing
- Overhead walkway entrance security
- Performing routine security sweeps immediately following vessel docking
- Performing Coast Guard mandated emergency drills
- Emergency Response
- Assisting with vehicle loading operations on deck
- Refining my proficiency in public speaking by making announcements over the PA system
- Conducting routine inspections of equipment and safety gear for optimal performance
- Helping train new crew members on safety procedures and operational standards for the entry-level position
Delivery Driver
Cornerstone Transport Inc. (A Contractor for FedEx Ground)
Burlington, WA
11.2023 - 03.2024
- Ensuring packages assigned for the designated delivery route are undamaged
- Organization of packages inside assigned truck
- Proficiency in use of Zebra scanning device for delivery purposes
- Planning the route daily by putting all stops in order for efficient, and timely deliveries
- Ensuring all business pick-ups are serviced on time with every package accounted for
- Filling up truck fuel tanks with diesel daily
- Providing excellent customer service to all business and residential customers
Meat Team Member
Whole Foods Market
Bellingham, WA
08.2023 - 11.2023
- Organization of food products
- Managing inventory on a monthly basis in compliance with regulations
- Assisting customers with product selection, providing knowledgeable service
- Serving raw, and ready-to-cook meat and seafood products
- Routinely washing dishes and meat-grinding machinery
- Department area cleaning and sanitation
- Leading meat department closing operations daily to ensure high standards of quality and freshness
- Conducting regular quality and temperature checks, ensuring compliance with health regulations
- Collaborating with management to implement sales promotions and product displays.
Prepared Foods Team Member
Whole Foods Market
Seattle, WA
05.2022 - 07.2023
- Organization of food products
- Taking and replenishing inventory on a monthly basis
- Slicing meat and cheese products
- Greeted customers with friendly demeanor to enhance positive customer experience
- Department area cleaning and sanitation
- Helping train new staff on food handling techniques and company policies to enhance team efficiency
- Ensuring customer satisfaction and retention in the Prepared Foods Department
- Ensuring compliance with food safety regulations and maintained a clean workspace
- Monitoring product quality and freshness, addressing any issues promptly to maintain standards.
Barista
Starbucks
Seattle, WA
08.2021 - 05.2022
- Producing beverages, brewing coffee, and warming up food products
- Proficiency in cash register operations
- Restocking and efficiently organizing essential items
- Store cleaning and sanitation
- Preparing high-quality coffee beverages while ensuring consistency and adherence to established recipes
- Helping train new baristas on beverage preparation, equipment usage, and customer service protocols
- Implementing efficient workflow strategies to optimize speed of service during peak hours
- Providing exceptional customer service, fostering positive relationships and enhancing customer experiences
CSR (Customer Service Representative)
Dominos
Seattle, WA
09.2020 - 07.2021
- Producing, restocking, and routinely inspecting food products
- Managing order processing over the company phone
- Placing carryout and delivery labels on boxes for each item
- Store cleaning and sanitation
- Assisting customers with payment
- Carrying orders out for curbside pickup
- Helping train new team members on company policies and customer service protocols
- Helping resolve customer complaints with empathy, resulting in increased loyalty and repeat business
Courtesy Clerk
Safeway
Seattle, WA
04.2020 - 09.2020
- Store cleaning and sanitation
- Restocking and organizing store inventory
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returning shopping carts and baskets as needed in an organized manner
- Providing exceptional customer service by assisting shoppers with inquiries and product locations
Education
Associate of Arts - Psychology
Tacoma Community College
Tacoma, WA06-2021
Skills
- Customer Service
- Punctuality
- Emergency Response
- Line Handling
- Operational Efficiency
- Critical Thinking
- Time Management
- Public Speaking
- Organization
- Heavy Lifting
- Safety Awareness
- Maintaining Equipment
- Watchkeeping experience
- Communication
- Cleaning and sanitation
- Problem-Solving
Certification
- First Aid & CPR | Hard Hat Training
- Transportation Worker Identification Card (TWIC)
- Merchant Mariner Credential (MMC) | U.S. Coast Guard
- Medical Certificate | U.S. Coast Guard
Accomplishments
- Life Ring Award (Washington State Ferries) - November 2024
- Coast Guard COI and Sea Trials onboard American Pioneer (American Cruise Lines) - October 2025
Timeline
Deckhand
American Cruise Lines
07.2025 - Current
Delivery Driver
Cornerstone Transport Inc. (A Contractor for FedEx Ground)
03.2025 - 06.2025
Ordinary Sailor (OS)
Washington State Ferries (WSDOT)
03.2024 - 02.2025
Delivery Driver
Cornerstone Transport Inc. (A Contractor for FedEx Ground)
11.2023 - 03.2024
Meat Team Member
Whole Foods Market
08.2023 - 11.2023
Prepared Foods Team Member
Whole Foods Market
05.2022 - 07.2023
Barista
Starbucks
08.2021 - 05.2022
CSR (Customer Service Representative)
Dominos
09.2020 - 07.2021
Courtesy Clerk
Safeway
04.2020 - 09.2020
Associate of Arts - Psychology
Tacoma Community College