Evan Grant
Dallas,TX
Summary
Dynamic and versatile professional with experience at Maggianos, adept in food preparation and kitchen sanitization, demonstrating exceptional time management and customer service skills. Proven track record of enhancing customer satisfaction through meticulous attention to detail and a proactive approach to problem-solving. Excelled in fast-paced environments, significantly contributing to team success and operational efficiency.
Overview
1
1
year of professional experience
Work History
Line Cook
Maggianos
08.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Certified Pharmacy Technician
Insight Global
01.2024 - 08.2024
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Intern
HEB Pharmacy
09.2023 - 01.2024
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Education
Pharmacy Technician License - Pharmacy Technician
Cci Technical Training
Arlington, TX11.2023
Ennis High School
Ennis, TX05.2022
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Food preparation
- Problem-solving
- Active listener
- Customer service
- Professional attitude
- Food safety
- Cleanliness standards
- Kitchen sanitization
- Inventory management
- Crew training
- Leadership and decision making
- Prioritization and organization
- Cleaning procedures
Timeline
Line Cook
Maggianos
08.2024 - Current
Certified Pharmacy Technician
Insight Global
01.2024 - 08.2024
Pharmacy Intern
HEB Pharmacy
09.2023 - 01.2024
Pharmacy Technician License - Pharmacy Technician
Cci Technical Training
Ennis High School
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