Proven track record in enhancing customer satisfaction and loyalty at Carteret Parks Dept, leveraging strong problem-solving and quality control skills. Excelled in roles requiring heavy lifting and safety procedures, achieving high accuracy in transactions and inventory management. Skilled in both team collaboration and independent troubleshooting, consistently meeting business needs with flexibility and efficiency.
• Assisted in monitoring and operating chemical production equipment to ensure safe and efficient production of bleach.
• Conducted routine quality control tests to verify product consistency and compliance with industry standards.
• Supported chemical engineers in optimizing production processes and improving operational efficiency.
• Helped track and document production data, ensuring accuracy for process improvements and regulatory compliance.
• Participated in safety audits and implemented standard operating procedures to maintain a safe working environment.
• Monitored raw material usage and inventory, assisting with the logistics of chemical supplies.
• Collaborated with team members to troubleshoot equipment malfunctions and minimize downtime.
• Gained hands-on experience in chemical manufacturing processes, equipment maintenance, and safety protocols.
• Maintained detailed logs of daily activities, production metrics, and equipment performance for reporting purposes.
• Greet and welcome members and guests, ensuring a positive experience from the moment they enter the facility.
• Manage member check-ins and guest access, maintaining accurate records of daily attendance.
• Answer inquiries about memberships, services, and amenities both in person and over the phone.
• Assist in selling memberships, upgrades, and renewals, and promote various programs and fitness classes.
• Process payments for memberships, retail products, and services, ensuring accuracy and efficiency.
• Provide facility tours for prospective members, highlighting key features and benefits of membership.
• Resolve member concerns promptly, maintaining a high level of customer satisfaction.
• Assist in maintaining the cleanliness and organization of the front desk area and facility.
• Enforce gym policies and monitor facility access to ensure a safe environment for members.
• Support administrative tasks such as phone inquiries, email responses, and appointment scheduling.
TWIC Card
Can operate a front end loader