Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Evan Hatten

Eagle,ID

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Northwest Pets
Eagle, ID
03.2022 - 06.2024
  • Organized displays to attract customers and promote sales.
  • Stocked shelves with merchandise according to company standards.
  • Assisted customers with finding the right product for their needs.
  • Organized backroom storage areas for efficient access to merchandise.
  • Assisted with visual merchandising tasks including window dressing and floor changes.
  • Adhered to safety policies while handling hazardous materials or chemicals.
  • Updated customer information in the database system when necessary.
  • Processed online orders and ensured timely delivery of items.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Attended team meetings to discuss sales goals, upcoming promotions.
  • Resolved customer complaints in a professional manner.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Performed price checks on items requested by customers.
  • Greeted customers and provided excellent customer service.
  • Operated cash register accurately and efficiently while processing payments from customers.
  • Assisted with special projects such as reorganizing the store layout or launching new products.
  • Ensured compliance with all company policies and procedures.
  • Handled returns and exchanges according to company policy.
  • Engaged with customers to determine appropriate items to fit needs.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Expedited newly received merchandise to sales floor.
  • Answered questions about current promotions and resolved issues according to store policies.

Landscaping Worker

Self-employeed
Eagle, ID
05.2018 - 03.2022
  • Sprayed herbicides and pesticides on lawns to control weeds and pests.
  • Performed regular maintenance tasks such as raking leaves, weeding gardens and trimming hedges.
  • Pruned trees, hedges and shrubs using proper pruning techniques.
  • Planted trees, shrubs, flowers and other plants according to specifications.
  • Adhered to safety protocols while operating machinery or handling hazardous chemicals.
  • Maintained and operated landscaping equipment, such as mowers, trimmers, edgers, blowers, and chain saws.
  • Checked weather forecasts regularly in order to plan outdoor work schedules accordingly.
  • Watered plants by hand or with automated irrigation systems.
  • Removed debris from yards and disposed of it in designated areas.
  • Assisted with snow removal operations during winter months.
  • Operated landscaping equipment to maintain grounds and remove trees.

Education

High School Diploma -

North Star Charter School
Eagle, ID
05-2022

College of Western Idaho
Nampa, ID

Skills

  • Customer Service
  • Display Setup
  • Order Processing
  • Money Handling
  • Regulatory Compliance
  • Conflict Resolution
  • Stocking and Receiving
  • Product Promotions
  • Transaction Processing
  • Display building
  • Truck unloading
  • Cash Register Operation
  • Retail Sales
  • Phone Etiquette
  • Policy and Procedure Adherence
  • Positive and professional
  • Product Knowledge
  • Customer Needs Assessment
  • Store maintenance
  • Time Management
  • Customer Assistance
  • Sales expertise
  • Suggestive Selling
  • Product Recommendations
  • Merchandise Display
  • Stock replenishment
  • Retail Store Operations
  • Customer Engagement
  • Product Merchandising

Affiliations

  • Confirmed Catholic at Holy Apostle Church
  • Black Belt in Taekwondo

References

References available upon request.

Timeline

Retail Sales Associate

Northwest Pets
03.2022 - 06.2024

Landscaping Worker

Self-employeed
05.2018 - 03.2022

High School Diploma -

North Star Charter School

College of Western Idaho
Evan Hatten