Evan Huff
Leawood,KS
Summary
Dynamic manager with a proven track record at Ice At Park Place, excelling in operations and customer safety.
Expert in effective communication and negotiation, driving team performance and enhancing customer satisfaction. Recognized for problem-solving skills in high-pressure environments, ensuring timely delivery and quality service in logistics at Ryan Transportation.
While obtaining a strong relationship with Eriks bike shop as a wanted recurring employee.
Overview
5
5
years of professional experience
Work History
Assistant General Manager of Operations
Ice At Park Place
11.2021 - 03.2025
- Monitored team productivity and performance to support goals, such as making sure day to day sales goals are being met.
- Making sure tasks of employees are being done, while leading by example.
- My tasks included, operations of Ice rink chiller making sure it is maintained, while also being the main operator of the zamboni for cleaning of the ice.
- With a high flux of people comes with injury's so it is at most important to assess the injury and my job to call 911 and get the proper care the person needs
- To prevent injuries rules are enforced and are broken quite frequently, there for if they do not listen to the staff on the ice it is my job to read the situation and either remove or ban said person given the situation, and sometimes law enforcement is needed.
Afterhours-Carrier Sales Representative
Ryan Transportation
07.2023 - 08.2024
- Established and nurtured long-lasting client relationships, ensuring customer satisfaction and promoting repeat business.
- Very mentally intensive job dealing with truck drivers around the country and managing those said truck drivers. While taking 80-150 calls a day.
- Being a Carrier Representative consisted of logistics and managing of customers and truck drivers around the country, making sure the product is safe and arrives to the customer on time, while dealing with any issues that may arise and learning how to problem solve the issue and resolve it as quick as possible.
- Along with the management side came with the actual sales and negotiating of product that would be going in the truck and making a margin/profit of said product.
- Many skills had to be learned and consisted of problem solving, communication, and public relations.
Sales Assistant Manager
Eriks Bike Shop
01.2020 - Current
- Rapidly adapted to an evolving industry, gaining expertise in bike sales during a period of high demand and supply shortages
- Demonstrated strong learning abilities and determination, resulting in a quick transition from novice to expert in bike sales
- Excelled in providing exceptional customer service by understanding and addressing individual customer needs while maintaining a positive attitude
- Consistently led the sales team in performance, contributing to overall company success
- Effectively managed responsibilities as an assistant manager, streamlining operations and fostering a supportive team environment
Assistant Manager
TECOVAS
06.2024 - 11.2024
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- While helping any customer with their needs and making sure the customer comes first and leaves satisfied.
Education
No Degree -
Johnson County Community College
Overland Park, KSHigh School Diploma - US
Blue Valley North High School
Overland Park, KS05-2022
Skills
- Active listening
- Negotiating
- Effective communication
- Critical Thinking & Analytical Problem-Solving
- Conflict De-escalation & Resolution
Hobbies and Interests
- Outdoors/the Country, I thoroughly enjoy going to country concerts with friends along with hunting and fishing the outdoors is one of my favorite passions.
- Cars/Motorsports: I am huge into automotive hobbies mainly cars but also anything Motorsports.
- Lifting/Gym, Building my body to be healthier and be in the best shape I can be in.
- Long boarding, This is my favorite hobby especially coming up on summer time, just being outside and riding through the trails on my electric longboard. Overall just a fun way to get outside and enjoy the weather.
Timeline
Assistant Manager
TECOVAS
06.2024 - 11.2024
Afterhours-Carrier Sales Representative
Ryan Transportation
07.2023 - 08.2024
Assistant General Manager of Operations
Ice At Park Place
11.2021 - 03.2025
Sales Assistant Manager
Eriks Bike Shop
01.2020 - Current
No Degree -
Johnson County Community College
High School Diploma - US
Blue Valley North High School
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