<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill
<ul><li>Delivered beverage products to clients efficiently and on time across Chicago.</li><li>Performed barback duties: restocked liquor, prepped garnishes, managed kegs.</li><li>Bartended during events and shifts, ensuring safe alcohol service.</li><li>Bar porter responsibilities included maintaining cleanliness and supply levels.</li><li>Supervised the bar floor during major events to ensure coordination and guest satisfaction.</li><li>Communicated with clients and vendors during event execution.</li><li>Managed inventory, stock rotation, and order prep to ensure accuracy.</li></ul> at Oak View Group<ul><li>Delivered beverage products to clients efficiently and on time across Chicago.</li><li>Performed barback duties: restocked liquor, prepped garnishes, managed kegs.</li><li>Bartended during events and shifts, ensuring safe alcohol service.</li><li>Bar porter responsibilities included maintaining cleanliness and supply levels.</li><li>Supervised the bar floor during major events to ensure coordination and guest satisfaction.</li><li>Communicated with clients and vendors during event execution.</li><li>Managed inventory, stock rotation, and order prep to ensure accuracy.</li></ul> at Oak View Group