Evan Janeway
Bartlesville,OK
Summary
Experienced in commercial cabling and building installations. Competent Telecommunication/ Alarm Technician bringing experience installing voice, data, network, alarm, fire, access control and other systems. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with a superior work ethic. Focused on achieving high-quality performance objectives. Please take a moment to review my resume and credentials. I would greatly appreciate the opportunity to speak with you regarding my candidacy.
Overview
8
8
years of professional experience
Work History
Lead Alarm Install Technician
Federal Protection Inc.
07.2023 - Current
- Installed and programmed Alarm, Access Control, Fire, and Camera Systems.
- Extremely proficient with DMP technologies including Alarm and Access Control.
- Proficient with Bosch Alarm technologies
- Installed Door Strikes, Magnet Locks, Request-to-Exit devices proficiently.
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Maximized uptime of installed systems by performing routine maintenance checks as part of the after-sales support services. Consistently met deadlines for completing work orders, ensuring minimal disruption to client operations.
- Enhanced client trust and confidence through clear communication, explanation of services, and addressing any concerns promptly.
- Assisted in training new install technicians on company procedures, equipment handling techniques, and troubleshooting methods to enhance overall team performance.
Level 4 Cable/Fiber Technician
Cox Communications
10.2021 - 07.2023
- Worked closely with network administrators and server engineers to deliver quality services
- Coordinated with customers to meet needs and requirements swiftly and to high standards
- Connected components to exterior cable systems and tested connections for adequate power and functional links
- Regularly completed deadlines early and efficiently
- Responded to service requests during and after business hours (troubleshooting, installing, consultation)
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces
- Installed multiple different types of internet and security systems including Orbi, Netgear, Eero, Tp-link, Ring, SimpliSafe, Unifi, etc
- Familiar with software monitoring system SolarWinds
- Familiar with software coding related to IP address isolation
- Created isolated wifi networks with firewalls
- Installed ethernet switches
Prefabricator
Tuff Shed
07.2020 - 05.2021
- Organized and detail-oriented with a strong work ethic
- Skilled at working independently and collaboratively in a team environment
- Demonstrated strong organizational and time management skills while managing multiple projects
- Managed prefabrication of multiple types of storage buildings (i.e
- Garages, Sheds, Storage units…etc.)
- Successfully operated heavy equipment such as forklifts
Assistant Team Leader
Chick-fil-A
06.2019 - 03.2020
- Managed team workload to reach targets for specific tasks
- Supervised co-workers
- Set incentives and realistic targets associates could achieve
- Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods
Team Member
Chick-fil-A
07.2017 - 06.2019
- Contributed to team success by completing jobs quickly and accurately
- Member of the Chick-fil-A Marketing Team
- Delivered excellent services to guests despite challenging environmental surroundings
- Chick-fil-A Remarkable Futures Scholarship Recipient
Education
Bachelor of Science - Computer Science
University of Phoenix
Phoenix11-2026
Skills
- Detail oriented
- Efficient multitasking
- Quick learning
- Customer education
- Excellent diagnostic skills
- Outgoing and energetic
- Management experience
- Excellent written and oral communication skills
Licenses and Certifications
Oklahoma State Licenses
- Residential and Commercial Fire Licenses
- Access Control License
- CCTV/CATV License
Timeline
Lead Alarm Install Technician
Federal Protection Inc.
07.2023 - Current
Level 4 Cable/Fiber Technician
Cox Communications
10.2021 - 07.2023
Prefabricator
Tuff Shed
07.2020 - 05.2021
Assistant Team Leader
Chick-fil-A
06.2019 - 03.2020
Team Member
Chick-fil-A
07.2017 - 06.2019
Bachelor of Science - Computer Science
University of Phoenix
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