Accomplished operations leader overseeing worship, audio, video, and lighting for live events. Directed daily production operations and managed creative teams to ensure high-quality execution. Planned and executed large-scale productions while enhancing audience engagement through effective experience design and team coordination.
Overview
11
11
years of professional experience
Work History
Worship and Creative Pastor - Senior Leader
Eagle Creek Church
Lee's Summit , Missouri
09.2020 - Current
Served on the Senior Leadership Team, contributing to organizational strategy, decision making, and long term planning.
Directed day-to-day operations across marketing, creative, worship, and production departments, aligning workflows with organizational goals to enhance overall effectiveness.
Led, coached, and performance managed department heads, including the Creative Director, Marketing and Social Media Director, and Worship and Production leadership.
Created and implemented operational systems and an organizational structure that drove performance metrics to the highest levels in the organization’s history.
Drove a 50% increase in social media and marketing performance metrics, strengthening brand visibility, engagement, and outreach through a data-informed strategy.
Planned and executed weekly services and church events, managing schedules and deliverables for visuals, video, lighting, and volunteer production teams to ensure impactful worship experiences.
Led and rehearsed a professional level band and vocalists, ensuring high quality worship experiences and seamless service execution.
Managed contractual relationships across all departments, ensuring that vendors and partners met expectations, deadlines, and budget requirements.
Managed operational planning and deployment of a 50+ person volunteer workforce, optimizing scheduling, training, and in service execution
Increased congregational in service engagement to the highest level in the organization’s history through operational improvements, experience design, and team coordination
Administered multi-department operating budgets, maintaining cost control and optimizing resources to uphold fiscal accountability.
Director of Music and Worship
Bellevue Presbyterian Church
Bellevue, Washington
08.2017 - 09.2020
Contributed to strategic planning and organizational decision-making as a member of the Executive Leadership Team.
Managed and coached four worship leaders, overseeing performance, development, and coordination across all services.
Directed music and production for four weekly services, ensuring seamless execution of visuals, audio, lighting, and volunteer teams.
Developed and implemented initiatives to integrate East African refugees into church life, fostering inclusion, engagement, and community participation.
Mentored and supported at-risk youth, helping them build skills, accountability, and pathways to success.
Administered and controlled the music and worship budget, ensuring efficient allocation of resources, and cost management.
Cafe Operations Manager
Water of Life Community Church
Fontana, California
03.2015 - 08.2017
Opened and managed a new café within a 3,200 seat church facility, overseeing all aspects of operations, from concept to execution.
Solely responsible for café layout, equipment purchasing and installation, vendor selection for coffee and food, and menu creation.
Set pricing and profitability strategies for drinks and food, ensuring financial sustainability.
Developed job descriptions, conducted interviews, hired managers and staff, and managed workforce scheduling.
Oversaw daily operations, inventory management, and vendor relationships, maintaining operational efficiency and high quality service.
Accountable for the financial stability and performance of the café, achieving profitability targets, and operational benchmarks.