Evan Jorgenson
Albuquerque,NEW MEXICO
Summary
Dynamic Field Walkout Technician with proven expertise at Cable Com, excelling in customer service and troubleshooting. Demonstrated adaptability and attention to detail while enhancing network performance through effective fiber splicing and maintenance. Committed to quality control and safety, ensuring timely project completion and high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Fiber Splicer
Cable Com
Albuquerque, NM
12.2025 - Current
- Spliced fiber optic cables to ensure high-quality connectivity for residential and commercial installations.
- Conducted routine maintenance and troubleshooting of fiber networks, enhancing system reliability and performance.
- Collaborated with project managers to plan and execute fiber installation schedules, ensuring timely project completion.
- Trained junior technicians on splicing techniques and safety protocols, fostering a culture of knowledge sharing.
- Implemented process improvements that reduced splicing time while maintaining quality standards across projects.
- Developed detailed documentation of splicing procedures and network layouts for future reference and training purposes.
- Monitored fiber optic performance metrics, identifying areas for improvement in service delivery and customer satisfaction.
- Led cross-functional teams in troubleshooting complex network issues, ensuring quick resolution and minimal downtime.
- Refined techniques over time, leading to increased speed and precision in completing complex splicing tasks.
- Spliced, bonded, ground and terminated cables.
- Worked at heights of up to Number feet and frequently lifted up to Number pounds.
- Built splice cases to enclose exposed transmission lines.
- Fostered a positive working environment that facilitated open communication, collaboration, and continuous improvement among team members.
- Expanded professional knowledge, staying current on industry trends and advancements in fiber optic technology.
- Minimized signal loss by accurately testing and analyzing optical power levels after splicing activities.
Construction Forman
Cutting Edge Services
Albuquerque, NM
12.2024 - 12.2025
- Supervised daily operations on construction site to ensure safety and compliance with regulations.
- Coordinated project timelines and resources to meet deadlines effectively.
- Mentored junior staff, enhancing team skills and promoting best practices in construction techniques.
- Implemented quality control measures to improve project outcomes and minimize rework.
- Collaborated with subcontractors and vendors to streamline communication and workflow efficiency.
- Conducted regular site inspections to identify hazards and enforce safety protocols proactively.
- Developed training programs focused on equipment operation and safety procedures for crew members.
- Resolved conflicts on-site by facilitating communication between stakeholders, ensuring project continuity.
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Verified and submitted team timesheets.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Consistently met deadlines under pressure through diligent time management abilities.
Feild Walkout Technician
Cable Com
Albuquerque, NM
02.2023 - 12.2024
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Fiber Splicer
Cable Com
07.2019 - 02.2023
- Spliced fiber optic cables to ensure high-quality signal transmission.
- Operated fusion splicing and testing equipment for network reliability.
- Conducted routine maintenance on splicing tools to enhance efficiency.
- Collaborated with team members to troubleshoot connectivity issues effectively.
- Documented installation procedures and progress reports accurately.
- Monitored inventory levels of materials, ensuring timely replenishment for projects.
- Implemented process improvements that reduced downtime during installations.
- Tested fiber optic cables and documented results.
- Improved network performance by skillfully splicing fiber optic cables in various environments.
- Maximized project efficiency, coordinating with team members to complete installations on schedule.
- Demonstrated adaptability when faced with unexpected challenges or changes in project parameters.
- Collaborated effectively with cross-functional teams to achieve seamless integration of new networks.
- Performed repairs on severed fiber cables to restore to complete functionality.
- Ensured customer satisfaction by promptly addressing any concerns or issues related to fiber optic services.
- Upheld safety protocols at all times, prioritizing both personal well-being and that of colleagues during fieldwork activities.
Lineman
Cable Com
Albuquerque, NM
02.2018 - 07.2019
- Assisted in line installation and maintenance tasks under supervision.
- Learned safety protocols and emergency response procedures for electrical systems.
- Operated tools such as cable cutters, wire strippers, and drills effectively.
- Collaborated with team members to ensure timely project completion and quality standards.
- Maintained equipment and tools to ensure optimal performance and safety compliance.
- Followed detailed blueprints and schematics to assist in repair projects accurately.
- Performed maintenance and reconducting work in varied weather conditions.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Removed old poles and hardware and replaced with new equipment.
- Trained new team members in proper procedures, fostering a safe and efficient work environment.
- Improved workplace safety by conducting regular equipment inspections and maintenance.
Education
Emt
Eastern New Mexico University
Roswell, NMSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Customer interaction
- System troubleshooting
- Heavy lifting
Timeline
Fiber Splicer
Cable Com
12.2025 - Current
Construction Forman
Cutting Edge Services
12.2024 - 12.2025
Feild Walkout Technician
Cable Com
02.2023 - 12.2024
Fiber Splicer
Cable Com
07.2019 - 02.2023
Lineman
Cable Com
02.2018 - 07.2019
Emt
Eastern New Mexico University