Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Evan Jurado

Peoria,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working autonomously and quickly master new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

PRILO Lead

Amazon
Tempe, AZ
02.2022 - Current
  • Founded the Canada support team in January of 2023 team to give better coverage of shipping freight and support of drivers across Canada.
  • Identified a common standard work mistake that would cost the company $42,000 on average in losses a month which is just over $500,000 per year since 2023 for Canada operations. The new standard work is now implemented across all teams.
  • Grew the team from 5 associates to now 14 in just over a year as coverage of the Canada network improved by 60%
  • Created standard work instructions for specific tasks and processes to ensure consistent quality standards were met.
  • Coordinated with Air Facilities to plan flights for cargo jets.
  • Oversaw associate performance and created daily labor plans.
  • Created extra resources to Support associates who were falling below average performance.
  • Collaborated with multiple teams from the US side to ensure Standard Work was aligned, and differences between teams were highlighted to ensure cross-trained associates could easily be trained and flexed into different teams effortlessly when required.
  • Created training material for newly onboarded associates, and separate training material for tenured associates.
  • Managed multiple lobbies ranging from the help room for associate work questions, live support for air freight facilities, live support for ground facilities, and collaborative group projects to ensure alignment of workflow of tasks and projects.
  • A part of the Support and Development team, which dedicates its time to supporting associates in ensuring they are meeting metrics and resolving any hurdles they may be having.
  • Utilized many of the Microsoft suite apps (PowerPoint, Excel, Outlook, OneNote, Access)
  • Utilized tools to identify the location of sites, and assets.
  • Utilized tools to identify fraudulent actions taken by associates, facilities and contractors
  • Started on the AFP team which managed accounts of contractors and ensured work was completed and were compensated for delays on routes
  • Creates work orders for contractors for repairs of equipment to ensure delivery of freight.

Sales Agent

Volvo Cars
Glendale, AZ
07.2021 - 01.2022
  • Conducted market research to identify potential customers and their needs.
  • Maintained a monthly closing ratio of 20% for walk-ins and 30% for internet prospects
  • Evaluated competitor offerings regularly to stay ahead of the competition.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Developed relationships with customers by providing excellent customer service.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Negotiated contracts with customers to secure sales deals.
  • Maintained accurate records of all sales activities in the company's CRM system.
  • Resolved customer complaints promptly and effectively.
  • Provided product demonstrations to potential buyers both in person or via video conferencing tools.

Lead Electrician

SECON
Phoenix, AZ
05.2014 - 07.2021
  • Maintained up-to-date records of employee attendance, payroll information, and vacation requests.
  • Assessed team member's skills and assigned tasks accordingly for optimal efficiency.
  • Supervised a team of electricians to ensure that tasks were completed efficiently and effectively.
  • Provided training to junior electricians in proper installation techniques and safety procedures.
  • Inspected electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair.
  • Maintained inventory of equipment, parts and materials needed for daily work and future projects as phases pass.
  • Coordinated with contractors during construction projects to ensure timely completion of all electrical work.
  • Ensured compliance with safety regulations when performing any type of electrical work.
  • Updated drawings and schematics for existing electrical systems as needed.
  • Assembled control panels according to provided blueprints or diagrams.
  • Created reports summarizing findings from inspections conducted at job sites.
  • Performed rough-in, termination, and underground work.

Education

High School Diploma -

Raymond S. Kellis
Glendale
05-2015

Skills

  • Computer Skills
  • Training and coaching
  • Strategic Thinking
  • Adaptability and Flexibility
  • Problem-Solving
  • Interpersonal Skills
  • Marketing
  • Cross-Functional Teamwork

Certification

  • OSHA 10

Languages

Spanish
Professional

Accomplishments

  • AWS Foundational

Timeline

PRILO Lead

Amazon
02.2022 - Current

Sales Agent

Volvo Cars
07.2021 - 01.2022

Lead Electrician

SECON
05.2014 - 07.2021

High School Diploma -

Raymond S. Kellis

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