Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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Jacob Barsky

Milwaukee,WI

Summary

Dynamic Project Lead with a proven track record at Central Office Systems, adept in project management and client relations. Excelled in delivering projects under budget with 100% client satisfaction, showcasing leadership and technical prowess in software development, system repairs, network upgrades, A/V, Camera surveillance, Access Control,And cable structuring/management .Exceptional communication skills and a customer-focused approach, consistently ensuring project success and team mentorship.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Project Lead

Central Office Systems
Waukesha, WI
02.2023 - Current
  • Developed comprehensive project plans outlining scope, schedule, and resource allocation.
  • Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
  • Provided mentorship and guidance to junior project team members.
  • Assisted in project work to ensure timely project completion.
  • Helping to push the team to succeed in work fields.
  • Quoting the project to ensure workflow and time are accounted for.
  • Walking sites to get a grasp on what is needed and how to make the clients' goals come true.
  • Ensuring transparent communication to clients.
  • Keeping project costs under budget, assisting in company planning.
  • Ensuring the project is 100% complete, and the client is happy with the results.
  • Programming cameras and security access, per project scope.
  • Setting up client servers according to the project, and including upgrades.
  • Installing and setting up client Wi-Fi and LAN connections.
  • Taking accountability for project mistakes or misses.
  • Meeting with internal leaders to update and review project progression.
  • Coordinate with vendors and external partners to secure necessary resources and services.

Software Engineer

Purely IT
Milwaukee, WI
09.2019 - 01.2023
  • Work with servers and other computer-based systems to set up and monitor.
  • Installing new equipment in a corporate environment.
  • Working with support and company.
  • Assisting businesses in handling and maintaining equipment.
  • Advanced setup of new stores (installing PCs, cameras, servers, POS systems).
  • Working with corporations to improve and upgrade current systems (NCR, Starbucks, US services, and other tech-related companies).
  • Repairing computers, hard drives, TVs, and monitors.
  • Programming newly-installed equipment.
  • Setting up firewalls and implanting new security measures on servers.
  • Fast pace, time-limited work to ensure companies can still meet needs.
  • Emergency on call to maintain systems and computers.
  • Analyzed user requirements to develop software solutions, and created technical specifications.
  • Oversaw system performance and addressed issues in production environment.
  • Recommended enhancements and updates to system software based on performance data and user feedback.

Parts Specialist

O'Reilly Auto Parts
Fort Atkinson, WI
07.2022 - 01.2023
  • Assist customers in finding parts specifically for their application/vehicle
  • Using in store resources as well as online to assist customer to ensure customer satisfaction
  • Busy environment, controlled work space
  • Helping with non vehicle specific parts/projects (such as garden,landscaping,heavy machinery,motorcycle,watercraft's, power sports)
  • Maintained accurate records of all inventory transactions in the computer system.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Assisted customers with product selection based on their needs.
  • Processed returns, exchanges, and refunds in a timely manner.

Paint Mixer

PPG Pittsburgh Paints
Oak Creek, WI
07.2020 - 10.2020
  • Summer internship
  • Worked with chemicals to make finished paint
  • Fort lift training/certification
  • Fast pace environment
  • Safety procedures due to dangers with chemicals

Sandwich Maker

Cousins Subs
Oak Creek, WI
03.2018 - 09.2019
  • Customer service skills
  • Fast pace environment
  • Ability to memorize subs to ensure quicker times
  • Deal with money/casher

Field Service Engineer

Swirk It
Milwaukee, WI
06.2018 - 08.2019
  • Travel to different sites to repair/install servers,maintenance, and computers
  • Work with other employees to mass install new systems and set up new stores/locations
  • Wiring for camera install/APS, and other wifi equipment
  • Advanced repair on computers, and other computer hardware
  • Provided onsite installation and configuration of hardware, software and related peripherals for customers.
  • Conducted system tests to ensure proper functioning of hardware components.
  • Developed technical solutions to resolve customer issues.
  • Resolved network connectivity issues by configuring routers, switches, hubs and other networking devices.
  • Installed upgrades on existing systems according to manufacturer specifications.
  • Provided on-site services, installed new systems and escalated customer complaints.

Education

Associate of Applied Science - Information Technology

University of Wisconsin - Milwaukee
Milwaukee, WI
05-2023

Skills

  • Cabling
  • Software testing
  • Customer service
  • Computer skills
  • Cloud computing
  • Practical Automotive Skills
  • Software Development
  • Client relations
  • Project development
  • Software development
  • Cost control
  • Customer support
  • Communication skills
  • Computer literacy
  • Computer hardware
  • Computer repair
  • Equipment repair
  • Program management
  • IT support
  • Computer hardware
  • Presentation skills
  • Desktop support
  • POS
  • Technical support
  • Help desk
  • Assembly
  • Computer networking
  • Microsoft Exchange
  • Software troubleshooting
  • Remote access software
  • Analysis skills
  • Active Directory
  • Windows
  • AWS
  • Time management
  • DHCP
  • Climbing
  • Outdoor work
  • Operating systems
  • Retail sales
  • Mobile devices
  • Organizational skills
  • Fiber optic installation
  • Terminating cables
  • Client communications
  • Project management
  • Project scheduling
  • Leadership skills
  • Report writing
  • Cost management
  • Worksite safety
  • Multi-tasking skills
  • Mentoring
  • Scope management
  • Process improvement
  • Purchasing and procurement
  • Project documentation
  • Customer focus
  • System repairs
  • Electrical troubleshooting
  • OSHA compliance
  • Cabling layouts
  • Device configuration
  • Network troubleshooting
  • Hand tool proficiency

Certification

  • Forklift/Scissor Lift Certification
  • CompTIA A+
  • CompTIA Network+
  • Driver's License
  • Fiber Splicing
  • BICSI

Accomplishments

  • Deans list fall 2023
  • Veraka certified for installation and troubleshoot
  • NCR highlighted field service technician

Timeline

Project Lead

Central Office Systems
02.2023 - Current

Parts Specialist

O'Reilly Auto Parts
07.2022 - 01.2023

Paint Mixer

PPG Pittsburgh Paints
07.2020 - 10.2020

Software Engineer

Purely IT
09.2019 - 01.2023

Field Service Engineer

Swirk It
06.2018 - 08.2019

Sandwich Maker

Cousins Subs
03.2018 - 09.2019

Associate of Applied Science - Information Technology

University of Wisconsin - Milwaukee

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Jacob Barsky