Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Samuel Rodriguez

Albuquerque,NM

Summary

Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Project Lead

IES Communications
Albuquerque, NM
10.2021 - Current
  • Successfully led multiple low voltage system projects by directing and supervising small teams.
  • Identified cost-saving opportunities through the implementation of alternative production methods resulting in a 10-20% reduction in expenses.
  • Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
  • Trained new hires on job duties, safety protocols, and company policies.
  • Implemented cost saving measures to reduce expenses while maintaining quality standards.
  • Analyzed customer feedback surveys to identify areas where improvements could be made.
  • Maintained accurate records of employee attendance, hours worked, vacation time.

Track Maintenance

The Downs Racetrack and Casino
Albuquerque, NM
05.2019 - 10.2021
  • Oversaw the maintenance of trucks/tractors, equipment, and track preparations for horse races.
  • Communicated regularly with supervisors regarding progress of tasks assigned.
  • Followed safety protocols while operating heavy machinery.
  • Inspected tractors for mechanical defects or malfunctions prior to operation.
  • Recorded daily activity logs and service details resulting in a 5% reduction in material wastage.
  • Monitored weather conditions to determine if operations should be delayed due to inclement weather.
  • Conducted repairs on equipment as needed including welding minor repairs on metal frames or structures.
  • Efficiently tracked official trips to manage daily mileage and decrease spending on gas by 10%.
  • Conducted pre-operation inspections to ensure machinery was in proper working order.

Education

High School Degree -

Del Norte High School
03.2019

Skills

  • Customer Service
  • Sales
  • Microsoft Office
  • Heavy Equipment Operation
  • Cabling
  • Telecommunication
  • Computer Networking
  • Troubleshooting
  • Low Voltage
  • Project Management
  • Quality Control
  • Safety Guidelines
  • OSHA
  • Electrical Systems
  • Fiber Optic Splicing
  • Audio and Video Systems
  • Security Camera Installation
  • Low Voltage Wiring
  • Access Control Systems
  • Written and verbal communication
  • Diagram and blueprint assessments
  • Effective customer communication
  • Project Coordination

Certification

  • OSHA General Industry Safety and Health, 09/01/16, Present
  • OSHA Construction Safety and Health, 01/01/22, Present
  • Confined Space, 11/01/21, Present
  • Corning - CFI Installer, 03/01/22, Present
  • Fluke CCTT, 03/01/22, Present

Languages

  • English, Fluent
  • Spanish, Fluent

Timeline

Project Lead

IES Communications
10.2021 - Current

Track Maintenance

The Downs Racetrack and Casino
05.2019 - 10.2021

High School Degree -

Del Norte High School

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Samuel Rodriguez