Evan Kaya
Warwick
Summary
Ambitious young professional specializing in banking operations within corporate environments. Proven track record of managing multiple responsibilities as a dual enrollment college student while surpassing performance targets. Experienced in data analysis, process optimization, and project management, contributing to enhanced operational efficiency. Dedicated to utilizing analytical skills and collaboration to support organizational success.
Overview
1
1
year of professional experience
Work History
Private Bank Operations Analyst (Intern)
Citizens Financial Group, Inc.
Johnston
02.2025 - Current
- Completed customer tickets by adhering to established procedures.
- Facilitated processing team productivity through offloading standard setups.
- Achieved timely resolution of tickets within specified timelines.
- Collaborated with cross-functional teams to identify process improvement opportunities.
Priorietary Trader
Alkaline Capital
01.2025 - Current
- Conducted market and product research to support diversification strategy.
- Managed $150,000 P&L account using equity options, short contracts, and stocks.
- Traded and hedged positions in biotech and government contracts actively.
- Achieved average monthly returns of five to eight percent.
- Compiled detailed reports on market conditions and proposed investment strategies.
- Analyzed market data, news, financial statements, and other relevant information for investment assessment.
- Negotiated contracts with brokers, vendors, and professionals related to trading activities.
- Collaborated with traders to enhance decision-making on trade entries and exits.
Junior Insurance Broker
Reliance Insurance & Advisory
12.2024 - 05.2025
- Assisted senior management by searching for and providing leads.
- Researched and provided information on various securities, such as bonds, annuities, certificates of deposit, and money management services.
- Contributed to the growth of the firm by searching for and bringing on a new intern.
- I took cold calls and reached out to potential leads for senior partners.
- I passed the RI life and health insurance producer exams, followed by the fraud and AML exams.
- Conducted market research to identify competitive rates for clients.
- Reviewed policy documents for accuracy prior to issuing them to clients.
- Identified opportunities for cross-selling additional products or services.
Client Services (Summer Intern)
Citizens Financial Group, Inc.
Johnston
07.2024 - 09.2024
- Assisted the commercial client service team by working within the fulfillment queue.
- Helped upper management roles with various compliance tasks.
- I took client calls to help with outreach and product issues.
- Updated clients on bank products, the state of their transactions, and issues.
- Consistently kept an above 85% response rate to calls in the wire room at all times.
- Participated in team meetings to brainstorm ideas for improving customer experience.
- Maintained accurate records of customer interactions, transactions and comments.
Education
High School Diploma -
Pilgrim High School
Warwick, RI06.2025
Some College (No Degree) - Business Administration And Management
Community College of Rhode Island
Warwick, RISkills
- Customer service
- Microsoft Suite
- Interpersonal skills
- Communication skills
- Sales
- Client interaction
- Salesforce
- Financial services knowledge
- Market research
- Problem solving
- Attention to detail
- Team collaboration
- Markets and stocks
Websites
Accomplishments
- 3x Rhode Island State record holder in Powerlifting
Languages
Spanish
Limited
References
References available upon request.
Timeline
Private Bank Operations Analyst (Intern)
Citizens Financial Group, Inc.
02.2025 - Current
Priorietary Trader
Alkaline Capital
01.2025 - Current
Junior Insurance Broker
Reliance Insurance & Advisory
12.2024 - 05.2025
Client Services (Summer Intern)
Citizens Financial Group, Inc.
07.2024 - 09.2024
High School Diploma -
Pilgrim High School
Some College (No Degree) - Business Administration And Management
Community College of Rhode Island
Similar Profiles
Gloria YuenGloria Yuen
Lead Vault Custodian at Citizens Financial Group, Inc.Lead Vault Custodian at Citizens Financial Group, Inc.
Laura WrightLaura Wright
Citizens Banker at Citizens Financial Group, Inc.Citizens Banker at Citizens Financial Group, Inc.
Prasanna VeeramaniPrasanna Veeramani
Principal Software Engineer / Team Lead at Citizens Financial Group, Inc.Principal Software Engineer / Team Lead at Citizens Financial Group, Inc.
Shaun P. GalliganShaun P. Galligan
Sr. Director of Environmental, Health, Safety & Sustainability at Finlays SolutionsSr. Director of Environmental, Health, Safety & Sustainability at Finlays Solutions
Cloe ParsonsCloe Parsons
Account Manager at TrupanionAccount Manager at Trupanion