Results-driven Operations Specialist with proven skills in crisis management, data analysis, and effective communication. Known for enhancing service delivery and fostering team collaboration to optimize logistics operations.
Overview
11
11
years of professional experience
Work History
Operations Specialist
L&R Midland
Houston, TX
07.2024 - Current
Cultivated existing barge client relationships while pursuing business development for new client acquisition
Delivered daily updates on barge status and location to clients.
Analyzed market data to create weekly reports impacting petrochemical transportation.
Post Fixture Specialist
Clarkson's
Houston, Texas
08.2023 - 01.2024
Managed list of 10 clients to enhance service delivery.
Analyzed contracts to identify key terms and conditions between parties.
Applied expertise in ports and shipping lanes to optimize logistics operations.
Firefighter/Paramedic
City of West University Place
West University Place, TX
01.2017 - 06.2019
Initial service as Firefighter/Paramedic with West University Fire Department July 2010- September 2014
Responded promptly to emergency calls, ensuring swift action to mitigate fire hazards.
Collaborated with team members during rescue operations to enhance operational efficiency.
Handled hundreds of crisis calls related to mental health incidents.
Provided mental health support to bystanders at incident scenes.
Firefighter/Paramedic
City of Sugar Land
Sugar Land, Texas
09.2014 - 01.2017
Responded promptly to emergency calls, ensuring swift action to mitigate fire hazards.
Supported individuals facing drug-related medical and mental health crises.
Provided care to families affected by drug overdose and suicide.
Facilitated access to resources for crisis intervention.
Collaborated with healthcare professionals to develop comprehensive support plans.
Education
Bachelor of Science - Maritime Business Administration
Texas A&M University
Galveston, TX
05-2023
Skills
Crisis management
Data analysis
Medical assessment
Team collaboration
Problem solving
Logistics coordination
Effective communication
Quick decision making
Stress management
Triaging
Behavioral emergency intervention
Emergency medical services
Emergency management
Indirect patient care
Reporting and documentation
Client relationship management
Documentation and reporting
Field patient assessments
Critical decision-making skills
Medical history collection
Timeline
Operations Specialist
L&R Midland
07.2024 - Current
Post Fixture Specialist
Clarkson's
08.2023 - 01.2024
Firefighter/Paramedic
City of West University Place
01.2017 - 06.2019
Firefighter/Paramedic
City of Sugar Land
09.2014 - 01.2017
Bachelor of Science - Maritime Business Administration
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