Evan Klimes
Naperville,IL
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Potbelly's Sandwich Shop and Delta Sonic Car Wash Systems. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in equipment operation and maintaining high-quality standards, contributing to a safe and efficient work environment.
Overview
3
3
years of professional experience
Work History
Team Member
Potbelly's Sandwich Shop
02.2022 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Automotive Detail Technician
Delta Sonic Car Wash Systems
11.2021 - 12.2022
- Vacuumed interiors of vehicles to remove dirt and debris.
- Delivered exceptional customer service by addressing client concerns promptly and professionally, ensuring repeat business and referrals.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles to ensure they met high-quality standards.
- Contributed to a safer working environment by maintaining cleanliness and organization within the detail bay.
Education
Bachelor of Science - Informatics
Indiana University, Bloomington
Bloomington, IN05-2028
Skills
- Customer engagement
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cleaning
- Leadership qualities
- Computer skills
- Heavy lifting
- Product knowledge
- Equipment operation
- Equipment maintenance
Websites
Timeline
Team Member
Potbelly's Sandwich Shop
02.2022 - 07.2024
Automotive Detail Technician
Delta Sonic Car Wash Systems
11.2021 - 12.2022
Bachelor of Science - Informatics
Indiana University, Bloomington
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