Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic

Evan Klish

Thornville,OH

Summary

Dynamic Technical Program Manager and Scrum Master with a proven track record at NetJets & Chase, excelling in Agile methodologies. Skilled in Agile Coaching and use of JIRA for project management. Passionate about fostering collaboration and driving continuous improvement in project delivery.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Technical Program Manager

NetJets
Columbus, OH
04.2024 - Current
  • Led 4 cross-functional teams to drive program delivery and stakeholder engagement.
  • Facilitated communication between technical teams and business leadership, aligning project goals and expectations.
  • Developed and maintained project plans, timelines, and roadmaps across 3 domains to ensure project alignment and delivery.
  • Organized and facilitated weekly stakeholder meetings to review project status, ensuring transparency and alignment on progress.
  • Conducted biweekly stakeholder reviews to confirm deliverable alignment with project goals and expectations.
  • Regularly communicated project status updates and scope changes to stakeholders, ensuring alignment on project direction.
  • Developed and maintained project documentation in Confluence for 25+ projects to ensure compliance and transparency.
  • Tracked the cost of delivery for projects across multiple teams within the domain.

Agility Lead / Scrum Master - Vice President

JPMorgan Chase
09.2021 - Current
  • Led 8 development teams with ~50 developers, 8 Product Analysts, and 3 Agility Leads to deliver product outcomes.
  • Collaborated directly with the Director and Leadership Team to support the transformation of the organization to a product-centric operating model.
  • Championed continuous improvement initiatives, resulting in enhanced team effectiveness and resolution of identified inefficiencies.
  • Communicated organizational impediments to leadership and helped clear impediments for the teams.
  • Coached teams on best practices, overseeing Agile maturity and creating improvement plans to further that maturity.
  • Coached Product Team in creation and maintenance of the product backlog with empirical planning.
  • Integrated facilitation, coaching, and conflict management techniques to transform teams into high-performance units.
  • Fostered culture of collaboration within teams, enabling open dialogue and effective conflict resolution.
  • Became subject matter expert for JIRA and Align. In charge of maintaining and updating pertinent Confluence documentation.

Agility Lead / Scrum Master - Sr. Associate

JPMorgan Chase
02.2018 - 09.2021
  • Led two agile teams of 11 people in a data driven product that maintains the platform and delivers software updates.
  • Coached product-level teams on best practices, oversaw agile maturity, and developed improvement plans to enhance maturity, supporting Scrum, Kanban, LeSS, SAFe, estimation, epic creation, story writing, planning, and scaling agile.
  • Facilitated agile mindset through sprint reviews, burndown chart updates, team velocity analyses, and impediment removal, driving continuous improvement during retrospectives.
  • Mentored and coached team members, including product owner, on Scrum and Kanban principles and practices, strengthening understanding of product and sprint goals.
  • Enforced backlog health metrics to meet organizational standards. Improved team velocity by 46% the first year. Improved another 27% the second year.

Technology Operations Lead

JPMorgan Chase
08.2015 - 02.2018
  • Led incident management, tracking 500+ incidents and overseeing development and testing for 20+ cross LOB projects to ensure timely resolution and project success.
  • Managed capacity and workflow for team of 6, ensuring effective resource allocation and project execution.
  • Collaborated with leadership and Program Managers to prioritize development and testing projects, manage resource utilization, coordinate project schedules for the team.
  • Created and maintained SharePoint knowledgebase for files, data workflows, and supported systems, enhancing team access to critical information and streamlining knowledge sharing.

Education

Bachelor of Science - Computer Science & Minor in History

Bowling Green State University
Bowling Green, Ohio, US

Skills

  • JIRA
  • Align
  • Agile
  • Scrum
  • Kanban
  • LeSS
  • SAFe
  • Coaching
  • Training
  • Confluence
  • Microsoft Office Suite
  • Code Reviews
  • Quality Analysis
  • Team Building
  • Mentorship
  • Conflict Management
  • Systems Thinking
  • Program Management
  • Stakeholder Engagement
  • Project Documentation
  • Continuous Improvement
  • Agile Project Management

Certification

  • Certified Agile Coach | Scrum Institute
  • Certified Scrum Master | Scrum Institute
  • Certified Scaled Scrum Expert | Scrum Institute
  • Certified Kanban Expert | Scrum Institute
  • Certified Scrum Product Owner | Scrum Institute
  • AWS Certified Cloud Practitioner | AWS

References

References available upon request

Timeline

Technical Program Manager

NetJets
04.2024 - Current

Agility Lead / Scrum Master - Vice President

JPMorgan Chase
09.2021 - Current

Agility Lead / Scrum Master - Sr. Associate

JPMorgan Chase
02.2018 - 09.2021

Technology Operations Lead

JPMorgan Chase
08.2015 - 02.2018

Bachelor of Science - Computer Science & Minor in History

Bowling Green State University
Evan Klish