Evan Kunz

• Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
• Fostered relationships with other departments within the resort to coordinate seamless transitions between various activities and services for guests.
• Educated visitors and guests in skiing, tubing and lift safety procedures.
• Reduced wait times for guests by quickly and accurately scanning lift tickets and verifying passes.
• Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.

• Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
• Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
• Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.

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• Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
• Managed car wash supplies and materials inventories for timely reordering and replenishment.

• Cleared parking lot of litter and foreign debris.
• Collected and returned all hand baskets and shopping carts to proper place for new customer use.
• Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
• Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
• Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.