Hannah Dandy
Big Sky,MT
Summary
Focused and enthusiastic Lift Operator with 2-3 years of experience in Outdoor Mountain Operations. Successful at staying calm in stressful situations with fantastic customer service skills. In-depth knowledge of ski lift mechanics, and safety procedures. Committed to ensuring a unique and positive experience.
Overview
2
2
years of professional experience
Work History
Ski Lift Operator
Big Sky Resort
2022.11 - 2024.04
- Increased guest satisfaction by providing friendly assistance while loading and unloading guests and equipment.
- Maintained lift entrance, corral, and pit areas by removing excess snow and performing pre-operation inspections.
- Maintained a safe skiing environment with regular inspections of lift machinery and reporting any issues to management.
- Educated guests on proper lift usage, ensuring a safe and enjoyable experience while minimizing risk of accidents or injuries.
Planter
Big Sky Landscaping & Garden Center
2022.05 - 2022.09
- Handled and moved various plants and produce using tractors and wheelbarrows.
- Collaborated with other team members to complete planting tasks efficiently and effectively.
- Selected appropriate plant varieties based on climate, soil type, and intended use.
- Communicated effectively with supervisors regarding progress updates or concerns related to ongoing projects or deadlines within the work history section for a Planter resume.
Ticket Checker
Big Sky Resort
2021.11 - 2022.04
- Assisted in resolving ticket disputes for improved customer relations.
- Streamlined the ticket checking process with exceptional attention to detail and accuracy.
- Maintained comprehensive knowledge of current fare structures, promotions, and discounts for accurate information dissemination.
- Greeted customers with smile and provided friendly, knowledgeable service.
Education
Environmental Science
Shippensburg University of Pennsylvania
Shippensburg, PAHigh School Diploma -
Kennard-Dale High School
Fawn Grove, PASkills
- Patience and Empathy
- Adaptive Problem Solving
- Mechanical Troubleshooting
- Snow Shoveling/Crafting
- Strong Work Ethic
- Teamwork and Collaboration
- Attention to Detail
- Multitasking
- Equipment Operation
Timeline
Ski Lift Operator
Big Sky Resort
2022.11 - 2024.04
Planter
Big Sky Landscaping & Garden Center
2022.05 - 2022.09
Ticket Checker
Big Sky Resort
2021.11 - 2022.04
Environmental Science
Shippensburg University of Pennsylvania
High School Diploma -
Kennard-Dale High School
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