EVAN KYER
Moorefield,WV
Summary
Proven to enhance customer satisfaction and engagement at Walmart through strategic development and exceptional service, I excel in customer relationship management and complex problem-solving. Leveraging skills in data analysis and product merchandising, I significantly improved shopping experiences, fostering customer loyalty and retention. My approach combines courteous professionalism with effective decision-making, driving positive business outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Associate
Walmart
11.2023 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Utilized customer feedback to improve product offerings.
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
Education
No Degree - General Studies
Moorefield High School
Moorefield, WV05.2026
Skills
- Data Entry
- Workplace Safety
- Decision-Making
- Courteous and Professional
- Performance Improvement
- Customer service orientation
- Flexible Schedule
- Relationship Building
- Computer competencies
- Customer Engagement
- Customer Service
- Attention to Detail
- Oral communication
- Process Improvement
- Work Planning and Prioritization
- Result interpretation
- Product Merchandising
- Complex Problem-Solving
- Customer interaction
- Strategy Development
- Time Management
- Customer Relationship Management (CRM)
- Computer Skills
- Project Reporting
- Research abilities
- Cross-Functional Teamwork
Certification
- CPR Training
Timeline
Associate
Walmart
11.2023 - Current
No Degree - General Studies
Moorefield High School
Similar Profiles
Brittany TatumBrittany Tatum
Operations & Asset Protection Leader at WalmartOperations & Asset Protection Leader at Walmart
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Yarielys Berrios RomanYarielys Berrios Roman
HACCP Intern at Pilgrims Pride CorpHACCP Intern at Pilgrims Pride Corp