Hardworking and passionate individual with strong organizational skills eager to learn. Accountable and dependable candidate whose successful at managing multiple priorities, with the willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Specimen Processing Technician
Quest Diagnostics
01.2023 - Current
Expertly managed high-pressure situations during peak times, maintaining focus on task completion while adhering to safety guidelines and upholding policies.
Improved turnaround time for test results by prioritizing urgent samples and efficiently managing workload.
Supported patients and providers calling with inquiries, ranging from specimen stabilities and collection processes, to identifying problems with specimen care and patient care, and worked to resolve any issues.
Behavioral Health Professional
MAS Community Health
01.2022 - 12.2022
Improved communication between clients, families, and care providers by serving as an advocate during the treatment process.
Educated patients on medication management, enhancing compliance with prescribed treatments and reducing adverse effects.
Collaborated with multidisciplinary teams for comprehensive treatment plans, resulting in improved patient satisfaction, and independence.
Conducted ongoing evaluations of effectiveness, in order to implement necessary changes for continued improvement from client.
Developed customized behavior modification plans, leading to significant improvements in patients daily functioning abilities.
Supervisor
Bangor Mall Cinemas 10
06.2020 - 12.2022
Oversaw daily operations of the concessions stand and ticket booth, ensuring smooth workflow and timely completion of tasks.
Reported any problems between colleagues and received guidance.
Took inventory of our products, once a week, to ensure proper policies were followed and that tills were accurate.
Closed the facility every night with proper walk throughs and ensured the facility was empty and nightly tasks were completed.
Education
High School Diploma -
Hermon High School
Hermon, ME
06.2020
Skills
Confidentiality Compliance
Workflow Optimization
Verbal and written communication
Problem-Solving Skills
Multi-tasks
Stays organized; even when working on multiple tasks