Evan Marshall
Sherman Oaks,CA
Summary
People-oriented individual boasting a career driving customer service while implementing effective building security and procedures. A smart Building Manager known for working well with all personalities and being a valuable mentor to employees.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Building Manager
Marshalls Paradise
Sherman Oaks, CA
01.2022 - Current
- Managed occupancy and maintenance across more than 50 residential units.
- Reviewed structures and surroundings to pinpoint necessary fixes.
- Utilized MS Office suite to streamline administrative tasks.
- Oversaw contract workers to ensure timely building maintenance.
- Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks and fixing heating and air conditioning issues
- Managed financial interactions between tenants and property administration.
- Maintained detailed logs of all transactions.
Pet Nutrition Specialist
JustFoodForDogs
Tustin, CA
03.2022 - 01.2023
- Collaborated with pet owners to create tailored nutrition plans for dogs.
- Designed personalized diets for dogs and cats based on their requirements.
- Enhanced brand perception and raised profit by 50% at the store location via targeted feedback from pet parents.
Server/Waiter
The Melting Pot Restaurant
Thousand Oaks, CA
01.2021 - 08.2021
- Kept extensive understanding of menu items, ingredients, and preparation processes to address guest questions.
- Ensured efficient management of multiple tables and large parties.
- Managed financial exchanges at point of sale, addressing customer inquiries with professionalism to enhance service satisfaction.
- Utilized effective upselling strategies to boost revenue by highlighting specialty items.
Front Desk Shift Leader
SeaVenture Beach Hotel
Pismo Beach, CA
01.2019 - 12.2020
- Scheduled and confirmed reservations for guests.
- Facilitated guest check-in and check-out procedures.
- Handled guest issues and special requests.
- Processed guest transactions.
- Gained expertise in multiple property management platforms through phone and computer use.
Assistant Manager
SoCal Self Storage
Simi Valley, CA
01.2017 - 01.2019
- Maintained up-to-date awareness of evolving consumer preferences.
- Supervised cash intake and managed deposit records.
- Analyzed sales and gross profit reports to evaluate company performance.
- Managed daily operations to achieve performance targets, quality standards, and service levels.
Hardlines Manager
Sports Authority
San Luis Obispo, CA
02.2015 - 06.2016
- Assisted in organizing and overseeing assignments to drive operational excellence
- Defined clear targets and objectives and communicated to other team members
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Established performance goals for employees and provided feedback on methods for reaching those milestones
Education
Associate of Arts - Psychology
Moorpark College
Moorpark, CA05.2018
Associate of Arts -
Cuesta College
San Luis Obispo, CASkills
- Property Management
- CPR
- Customer service
- Leadership
- Section 8
- Front desk
- Microsoft Word
- Sales
- Time management
- Air conditioning
- Accounts Payable
- Landlord-tenant law
- First aid
- Microsoft Outlook
- Communication skills
- Cash handling
- Assistant manager experience
- Management
- Fair Housing Regulations
- Microsoft Excel
- Relationship management
- Organizational skills
- Computer skills
- Maintenance
- Supervising experience
- Shift management
- Administrative experience
- LIHTC
- Data entry
- Resort
- Microsoft Office
- Yardi
- Plumbing
- Property Leasing
Certification
- Food Handler Certification
- First Aid Certification
- Driver's License
- Certified Property Manager
- Associate Safety Professional
- AED Certification
Volunteer
Woods Humane Society (2015-2018) San Luis Obispo, CA
- Maintained animals kennels and helped to keep the animals exercised and in a positive mood
- Helped develop relationships between potential pet parents and our animals
- Developed a sense of trust with scared dogs and tried to rehabilitate them back to a sense of comfort
Timeline
Pet Nutrition Specialist
JustFoodForDogs
03.2022 - 01.2023
Building Manager
Marshalls Paradise
01.2022 - Current
Server/Waiter
The Melting Pot Restaurant
01.2021 - 08.2021
Front Desk Shift Leader
SeaVenture Beach Hotel
01.2019 - 12.2020
Assistant Manager
SoCal Self Storage
01.2017 - 01.2019
Hardlines Manager
Sports Authority
02.2015 - 06.2016
Associate of Arts - Psychology
Moorpark College
Associate of Arts -
Cuesta College
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