Evan Peterson
Omaha,NE
Summary
Seeking a position in the HVAC industry or Automotive industry using my skills in customer service and interpersonal communication, to help build positive client and co-worker relationships.
Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Scooter's Coffee
Omaha, US
07.2022 - Current
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
- Handled cash transactions accurately while following company policies regarding cash handling procedures
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
- Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly
- Provided friendly customer service while taking and processing orders.
- Maintained cleanliness and organization of work and service areas.
- Collaborated with team members to ensure efficient workflow during busy hours.
HVAC Installer Helper
Aksarben Heating and Cooling
Omaha, US
08.2024 - 08.2025
- Assisted HVAC installers in the installation and maintenance of heating, ventilation, and air conditioning systems
- Prepared work areas by gathering necessary tools, equipment, and materials for each job
- Installed ductwork, vents, grilles, registers, dampers, thermostats, filters, motors, fans, compressors under the guidance of experienced technicians
- Connected electrical wiring between HVAC components following safety protocols and local building codes
- Laid out refrigerant linesets ensuring proper insulation and leak-free connections for efficient cooling performance
- Followed established safety guidelines while working on construction sites or in residential/commercial buildings
Education
HVAC Program Or Automotive Mechanic Program
Metropolitan Community College
12.2025 - 11.2025
High school diploma -
Penn Foster
Scranton, PASkills
- Cashiering
- POS
- Customer service
- Mechanical knowledge
- Cleaning Experience
- Commercial Cleaning
- Cash Handling
- Coffee Experience
- HVAC
- Barista Experience
- Serving Experience
- Team collaboration
- Problem resolution
- Tool operation
- Sales expertise
- Exceptional customer service
- Problem-solving
- Friendly and outgoing
- Speedy and efficient
- Excellent math skills
- Verbal and written communication
- Positive and professional
Certification
- EPA Universal Certification
- HVAC Certification
Additional Information - Enrollment
HVAC, Metropolitan Community College, 09/01/24
Timeline
HVAC Program Or Automotive Mechanic Program
Metropolitan Community College
12.2025 - 11.2025
HVAC Installer Helper
Aksarben Heating and Cooling
08.2024 - 08.2025
Barista
Scooter's Coffee
07.2022 - Current
High school diploma -
Penn Foster