Evan Price
Ridgeland,MS
Summary
Overview
6
6
years of professional experience
1
1
Certification
Work History
EKG Technician
Med Tech Health Academy
09.2024 - Current
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
Truck Driver
PAM Transport
06.2022 - 07.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Accomplished the 500,000 Safe Driver Award
- Ensured timely and safe delivery of goods
- Promoted to Trainer and awarded Trainer of the Month
Customer Service Representative
Conduent
04.2021 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Handled 250+ calls daily
- Maintained a 97% customer satisfaction rating
Guest Advocate
Target
08.2020 - 04.2021
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Promoted to Department Manager in less than 4 months
Freight Associate
Walmart
08.2018 - 08.2020
- Collaborated with team members to optimize warehouse space, ensuring timely receipt of incoming shipments.
- Increased customer satisfaction by providing timely updates on shipment status and resolving issues promptly.
- Communicated proactively with customers to meet deadlines and minimize escalations.
- Supported the development of new hires through mentoring and sharing best practices in freight operations.
- Managed a team of associates as Support Manager
- Awarded Employee of the Month for exceptional performance
Education
High School Diploma -
Vicksburg High School
Vicksburg, MS05.2018
Skills
- Patient Communication
- HIPAA Compliance
- Lead Placement
- Cardiac anatomy knowledge
- Electrocardiogram Interpretation
- Patient preparation
- Medical Ethics
- Certified EKG Technician (CET)
- CPR Certification
Certification
- Certified EKG Technician (CET) - National Healthcareer Association.
Timeline
EKG Technician
Med Tech Health Academy
09.2024 - Current
Truck Driver
PAM Transport
06.2022 - 07.2024
Customer Service Representative
Conduent
04.2021 - 04.2022
Guest Advocate
Target
08.2020 - 04.2021
Freight Associate
Walmart
08.2018 - 08.2020
- Certified EKG Technician (CET) - National Healthcareer Association.
High School Diploma -
Vicksburg High School
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