Evan Quiroz
Summary
Hardworking Field Service Technician bringing 5+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
12
12
years of professional experience
Work History
Field Service Technician
Shoppa's Material Handling
2022.01 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
Service Technician
National Tire And Battery
2020.01 - 2022.01
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Maintenance Management Chief
United States Marine Corps
2015.11 - 2019.11
- Improved equipment reliability by implementing preventive and predictive maintenance programs.
- Reduced machine downtime through meticulous planning of scheduled shutdowns and timely repairs.
- Served as a subject matter expert in troubleshooting complex equipment malfunctions, restoring functionality promptly.
- Implemented energy-efficient solutions, reducing utility costs while maintaining optimal facility performance.
Restaurant Food Server
Cheddars Stratch Kitchen
2014.01 - 2015.10
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier
Chick-fil-A
2012.09 - 2014.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Applied Science - HVAC Installation And Repair
Lincoln College of Technology - Grand Prairie
Grand Prairie, TX02.2024
No Degree - Automotive Technology
Universal Technical Institute of Illinois
Lisle, IL11.2021
Associate of Applied Science - Diesel Mechanics Technology
Universal Technical Institute
Irving, TX07.2021
High School Diploma -
Sherman High School
Sherman, TX05.2014
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Customer Service
- Preventive Maintenance
- Mechanical Aptitude
- Technical Troubleshooting
- Training and mentoring
Timeline
Field Service Technician
Shoppa's Material Handling
2022.01 - Current
Service Technician
National Tire And Battery
2020.01 - 2022.01
Maintenance Management Chief
United States Marine Corps
2015.11 - 2019.11
Restaurant Food Server
Cheddars Stratch Kitchen
2014.01 - 2015.10
Cashier
Chick-fil-A
2012.09 - 2014.01
Associate of Applied Science - HVAC Installation And Repair
Lincoln College of Technology - Grand Prairie
No Degree - Automotive Technology
Universal Technical Institute of Illinois
Associate of Applied Science - Diesel Mechanics Technology
Universal Technical Institute
High School Diploma -
Sherman High School
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