Evan Racz
Charlotte,NC
Summary
Computer Science graduate with hands-on experience in IT support, networking, and infrastructure. Skilled in network troubleshooting, system deployment, and programming with C/C++, Java, Python, SQL, and PowerShell. Strong foundation in software engineering and systems, with a focus on networking while remaining open to broader IT and software development opportunities.
Overview
2
2
years of professional experience
Work History
Information Technology Technician
Southwood Realty
Gastonia, North Carolina
05.2026 - Current
- Install, troubleshoot, and maintain network infrastructure, including switches, routers, wireless access points, and structured cabling.
- Diagnosed and resolved connectivity issues involving LAN/WAN, Wi-Fi, and VPN environments, ensuring uninterrupted access for users.
- Provide IT support across multiple properties and corporate locations, troubleshooting hardware, software, and network issues.
- Configure, deploy, and maintain end-user devices.
- Delivered responsive technical support, minimizing downtime and ensuring reliable system performance for end-users.
- Supported and repaired access control systems, including badge readers, door controllers, and related security hardware, enhancing security across multiple properties.
- Perform user account setup and system configuration
- Work with vendors and internal teams to resolve technical issues and complete IT projects.
IT Support
Clemson University
Clemson, SC
10.2024 - 05.2026
- Technical Support: Assisted faculty, staff, and students in resolving hardware, software, and network issues to maintain seamless operations.
- Customer Service: Delivered clear, efficient support to enhance user satisfaction and minimize downtime.
- Logged support requests in ServiceNow, contributing to improved IT support tracking and process efficiency.: Logged support requests in ServiceNow and helped improve IT support processes.
- Collaboration: Worked with cross-functional teams to maintain smooth IT operations across campus.
IT Intern
Southwood Realty
Gastonia, NC
05.2025 - 08.2025
- Automation Scripting: Used PowerShell to automate software installation on new computers, improving efficiency and consistency.
- Network Setup: Installed and configured switches, access points, and routers, enhancing network reliability across multiple apartment properties.
- On-Site Troubleshooting: Maintained and repaired IT infrastructure to ensure reliable connectivity.
- Provided on-site IT support to resolve technical issues, ensuring seamless connectivity for residents at various apartment locations.
- Project Coordination: Coordinated with property management to schedule and implement IT upgrades, minimizing disruption to residents and operations.
Education
Bachelor of Science - Computer Science
Clemson University
Clemson, SC05-2026
Skills
- Programming: C/C, Java, JavaScript, Python, SQL, PowerShell
- Web Development: HTML, CSS, JavaScript
Systems & Tools: Windows, Linux/Unix, Git, VS Code, IntelliJ - Networking: Network Configuration, LAN/WAN, Wi-Fi, VPN, Switches, Routers, Wireless Access Points, Network Troubleshooting
- IT Support: Technical Support, Hardware & Software Troubleshooting, System Deployment, End-User Support
- Security & Infrastructure: Network Security Fundamentals, Access Control Systems, IT Infrastructure
- Project & Professional: IT Project Coordination, Agile/Scrum, Customer Service, Team Collaboration
Timeline
Information Technology Technician
Southwood Realty
05.2026 - Current
IT Intern
Southwood Realty
05.2025 - 08.2025
IT Support
Clemson University
10.2024 - 05.2026
Bachelor of Science - Computer Science
Clemson University