- Gym Workouts
- Running
- Coding and Programming
- Video Gaming
Evan Ruiz
Riverside,United States
Summary
Innovative Software Developer with experience in designing, coding, and debugging software applications. Proficient in various programming languages, software development and methodologies, and project management. Ability to demonstrate success in gray, white and black box testing. Comprehensive understanding of full software development lifecycle. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
8
8
years of professional experience
Work History
Customer Support Specialist
Body Tan Salon & Spa
09.2020 - Current
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
Driver
Ruiz Anesthesia
01.2018 - 03.2020
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Restaurant Food Server
The Old Spaghetti Factory International Inc.
08.2016 - 09.2017
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
Education
Bachelor of Science - Computer Engineering
California State University, San Bernardino
San Bernardino, CA05-2024
Skills
- Automation
- Bash
- C
- Computer hardware
- Quality Assurance
- Data Recovery
- Java
- Linux
- Meeting facilitation
- Incident Management
- Problem-solving
- Customer relationship management (CRM)
Interests
Timeline
Customer Support Specialist
Body Tan Salon & Spa
09.2020 - Current
Driver
Ruiz Anesthesia
01.2018 - 03.2020
Restaurant Food Server
The Old Spaghetti Factory International Inc.
08.2016 - 09.2017
Bachelor of Science - Computer Engineering
California State University, San Bernardino
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