Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Evan Scott

Manvel,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Uhaul & Storage
Houston, TX
08.2023 - Current
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid and tire levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Petroleum Inspector Intern - Petroleum University

SGS
Deer Park, TX
09.2023 - 01.2024
  • Physically samples, measures, and takes the temperature of vessel’s tanks and shore tanks utilizing a variety of methods dictated by company and American Petroleum Institute (API) procedures.
  • Follows Safely standards and performs job efficiently. Works within defined technical processes and procedures or methodologies.
  • Calculates and reports quantities of the bulk liquid or gaseous hydrocarbon transferred and performs full reconciliation.
  • Completes all required reports and forms, using the SGS propriety Ship Inspection Report (SIR) and / or Site Acceptance Test (SAT) systems.

Fulfillment Center Warehouse Associate

Amazon Fulfilment Center
Houston, TX
03.2023 - 07.2023
  • Receive and put away inventory
  • Load boxes onto trucks for shipment
  • Use scanners to read bar codes on boxes
  • Ensure product meets quality requirements
  • Troubleshoot problems

Package Handler - Seasonal

UPS
Stafford, TX
12.2022 - 07.2023
  • Assisted in loading delivery trucks with prepared packages.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Inspected packages for damages or defects and recorded any issues found.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Labeled parcels accurately according to company guidelines.
  • Resolved conveyor system issues by clearing jams and blockages.

Salesperson

Cutco Cutlery
Houston, TX
06.2022 - 08.2022
  • Demonstrated product features and benefits to potential customers.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Customer Service Assistant

HEB Grocery Store
Pearland, TX
04.2022 - 07.2022
  • Set up displays for seasonal promotions or events in accordance with company guidelines.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
  • Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
  • Followed safety and sanitation procedures to provide quality services and products for customers.
  • Ensured that all displays were properly merchandised with correct signage, pricing information, promotional materials.
  • Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
  • Performed weekly inventory counts of stocked items and reported discrepancies to management team.
  • Balanced cash drawer at the end of shift according to store policy.
  • Processed payments using cash register, credit and debit cards, checks and gift cards.
  • Bagged groceries for customers after they have paid for their purchases.
  • Organized checkout lanes to ensure efficient customer flow.

Education

High School Diploma -

Manvel High School
Manvel, TX
05-2022

SGS Petroleum University
Pasadena, TX

Some College (No Degree) -

Sam Houston State University
Huntsville, TX

Some College (No Degree) -

Alvin Community College
Alvin, TX

Skills

  • Product Knowledge
  • Complaint Resolution
  • Report Generation
  • Building Rapport
  • Delivery Scheduling
  • Customer Consulting
  • Office Equipment Proficiency
  • Customer Service
  • Compliance Training
  • Equipment Operation
  • Quality Control
  • Sample Collection
  • Materials Testing
  • Credit and Cash Payments
  • Loading and Unloading
  • Packaging and Labeling
  • Product Identification
  • Warehouse Safety
  • Work Order Processing
  • Visual Inspections
  • Attention to Detail
  • Maintenance & Repair
  • PPE Use

Certification

  • SGS University Program - SGS Oil, Gas & Chemicals

Timeline

Petroleum Inspector Intern - Petroleum University

SGS
09.2023 - 01.2024

Customer Service Representative

Uhaul & Storage
08.2023 - Current

Fulfillment Center Warehouse Associate

Amazon Fulfilment Center
03.2023 - 07.2023

Package Handler - Seasonal

UPS
12.2022 - 07.2023

Salesperson

Cutco Cutlery
06.2022 - 08.2022

Customer Service Assistant

HEB Grocery Store
04.2022 - 07.2022

High School Diploma -

Manvel High School

SGS Petroleum University

Some College (No Degree) -

Sam Houston State University

Some College (No Degree) -

Alvin Community College

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Evan Scott