Dedicated professional with a strong work ethic and passion for delivering exceptional customer service. Upholds safety compliance standards and fosters effective team collaboration. Consistently achieves desired targets and maintains high satisfaction rates.
Overview
10
10
years of professional experience
Work History
Ramp Loadmaster
G2 Secure Staff
Tampa, United States
06.2024 - Current
Coordinating safe and efficient loading and unloading of baggage onto and from plane.
Ensuring cargo is loaded in accordance with weight and balance specifications.
Adhering to all safety protocols and regulations in adherence to airport security procedures.
Conducting cargo inspection of inbound and outbound flights to identify any safety hazards.
Maintaining accurate records of cargo loads and special handling requirements.
Coordinating with flight crew, ground operations and personnel to ensure timely operations.
Driver, Yard Worker
Propane Ninja
Plant City, United States
07.2021 - 04.2024
Pre and post trip inspections to ensure safe operation of vehicle.
Loading and unloading truck with propane tanks safely using forklifts.
Adhering to traffic laws and safety regulations while driving to and from deliveries.
Performing the exchange of full tanks for empty ones at retail stores, warehouses, restaurants and homes.
Collecting and handling cash/checks or other transactions using work device.
Communicating with dispatch and customers regarding delivery status or any related issues.
Assisting in the yard with refurbishing, refilling and storing tanks.
Delivery Driver
Fed Ex Ground
Tampa, FL
03.2018 - 06.2021
Conducting pre and post trip inspection to ensure safety and condition of vehicle
Loading and unloading packages in organized manner in relation to route
Route planning to optimize delivery efficiency.
Adhere to traffic laws and safety regulations while operating vehicle.
Communicating with customers to deliver packages to homes and businesses while collect signatures and returns.
Stocker
Publix
Tampa, FL
05.2015 - 01.2018
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Education
High School Diploma -
Hillsborough High School
Tampa, FL
05-2015
Skills
Customer Service
Safety Compliance
Team Collaboration
Problem Solving
Time Management
Attention to Detail
Critical Thinking
Safety Training
Equipment Maintenance
Time Efficiency
Adaptable Decision-making
Valid Driver's license
Positive attitude
Willing to learn
Vehicle inspection
Forklift operation
Product organization
Route planning
Ground support collaboration
Merchandise stocking
Physical stamina and strength
Weight and balance calculations
Time management skills
Customer assistance
Money handling
Ethnicity
African American
Job Descriptions
Efficiently manage aircraft ground operations, ensuring timely loading and unloading.
Collaborate with team to maintain safety standards and turnaround times.
Handle baggage, cargo, and equipment, adhering to safety protocols.
Conduct thorough preflight checks to guarantee aircraft readiness.
Delivered propane to customers, ensuring timely and accurate service.
Maintained a high customer satisfaction rate through reliable deliveries.
Handled customer inquiries and resolve concerns and issues promptly.
Contributed to team goals by consistently meeting delivery targets.
Optimised delivery routes, enhancing efficiency and customer satisfaction.
Consistently met tight deadlines whilst maintaining a spotless safety record.
Aircrew Loadmaster Qualifier and Leading Petty Officer at United States NavyAircrew Loadmaster Qualifier and Leading Petty Officer at United States Navy