Summary
Overview
Work History
Education
Skills
Timeline
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Evan C. Duran

Covina,CA

Summary

Dynamic Branch Operations Manager at Enterprise Holdings with a proven track record in enhancing operational efficiency and compliance oversight. Skilled in strategic planning and team leadership, I excel at building relationships that drive performance metrics and foster employee development. Committed to achieving business goals through effective communication and conflict resolution.

Overview

11
11
years of professional experience

Work History

Branch Operations Manager

Enterprise Holdings
Covina/El Monte/Ontario, California
10.2019 - Current
  • Manages daily branch operations and ensures compliance with company policies.
  • Establishes branch objectives and goals through data analysis and metric evaluation.
  • Oversees and tracks the team's day-to-day initiatives to achieve short- and long-term goals.
  • Prepares reports on branch performance metrics on monthly or as needed basis.
  • Conducts regular audits of branch processes and compliance standards.
  • Maintaines updated knowledge of new technology and evolving trends through continuing education and advanced training.

Assistant Manager

Enterprise Holdings
Glendale/Pasadena/Ontario, CA
11.2015 - 09.2019
  • Cultivated strong networks with staff and company leaders to develop an effective relationship for achieving business goals.
  • Communicated effectively with management regarding any issues or delays encountered during the course of work.
  • Initiated and facilitated marketing campaigns to promote the services offered by the branch.

Manager in Training

Enterprise Holdings
Alhambra/Pasadena, California
10.2014 - 07.2015
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Science - Construction Project Management

Westwood College
Los Angeles, CA
07-2014

Skills

  • Branch Management
  • Performance Metrics
  • Compliance Oversight
  • Team Leadership
  • Operational Efficiency
  • Relationship Building
  • Strategic Planning
  • Conflict Resolution
  • Employee Development
  • Operations Management

Timeline

Branch Operations Manager

Enterprise Holdings
10.2019 - Current

Assistant Manager

Enterprise Holdings
11.2015 - 09.2019

Manager in Training

Enterprise Holdings
10.2014 - 07.2015

Bachelor of Science - Construction Project Management

Westwood College

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