Summary
Overview
Work History
Education
Skills
Timeline
Generic
EVANGELENE CAUTHEN

EVANGELENE CAUTHEN

FORT LAWN,SC

Summary

Detail-oriented Assistant Manager offers multiple yearly progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. Ambitious in advancing personal expertise and company sales performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

24
24
years of professional experience

Work History

Warehouse Worker

E&J WINERY
FORT LAWN, SC
01.2022 - 01.2023
  • Performed quality control inspections on incoming and outgoing shipments
  • Assisted with loading and unloading trucks using proper safety procedures
  • Ensured warehouse cleanliness and organization at all times
  • Collaborated with team members to meet production goals
  • Packed and labeled products for shipment according to company standards.

LABELING

RICO TAG
Lancaster, SC, USA
01.2022 - 01.2023
  • Labeled and organized products according to company standards
  • Performed quality checks on labeled products to ensure accuracy
  • Maintained a clean and organized labeling workstation
  • Collaborated with team members to meet labeling production goals
  • Followed labeling guidelines and procedures to avoid errors.

Delivery Driver

UPS
SUMTER, SC
01.2020 - 01.2021
  • Experienced in navigating different routes and using GPS systems to ensure on-time deliveries
  • Skilled in safely loading and unloading packages and securing them for transportation
  • Delivery driver with 2 years of experience delivering packages and food in a timely and efficient manner.

Assembler

CIGNA
CHARLESTON, SC
01.2017 - 01.2019
  • Performed precision assembly of small parts in a fast-paced manufacturing environment
  • Collaborated with team members to meet production goals and deadlines
  • Maintained a clean and organized work area to ensure a safe and efficient work environment
  • Completed quality checks and ensured all products met company standards.

QUALITY CONTROL

C.R. BARD
MONCKS CORNER, SC
01.2015 - 01.2016
  • Managed quality control processes for a manufacturing company
  • Performed regular inspections and audits to maintain product quality
  • Troubleshooted and resolved quality issues to ensure customer satisfaction.

Machine Operator

ROBERT BOSCH
CHARLESTON, SC
01.1999 - 01.2003
  • Performed quality control checks on finished products to meet standards
  • Followed safety protocols and procedures to prevent accidents
  • Communicated effectively with supervisors to address any concerns or improvements needed
  • Collaborated with team members to optimize production processes.

PTV SHIPPING

Ross
Rock Hill, SC
  • Maintained updated knowledge through continuing education and advanced training
  • Answered Number calls per shift to assist with customer questions and concerns
  • Collaborated with others to discuss new opportunities
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Planned and completed group projects, working smoothly with others
  • Prepared customer orders, including selecting, packing, and labeling merchandise for shipment or delivery
  • Ensured accurate pricing on all products purchased by customers
  • Attended weekly team meetings to discuss new strategies for increasing sales and improving customer satisfaction levels
  • Collaborated with other departments within the organization when needed
  • Assisted teammates with daily tasks during peak periods
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases
  • Scanned items when pulling from shelves to update system stock information
  • Recognized security risks to properly handle situations.

ASST MANAGER

Shoe dept
  • Motivated and encouraged team members to communicate more openly and constructively with each other
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Provided excellent service and attention to customers when face to face or through phone conversations
  • Planned and completed group projects, working smoothly with others
  • Assisted in the development of operational strategies to ensure efficient and productive operations
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives
  • Conducted regular performance reviews for employees to identify areas of improvement
  • Ensured compliance with safety regulations and company policies
  • Communicated regularly with customers to gain insights into their needs
  • Created reports on sales trends, inventory levels, and financial data.

JR AGENT

Iqor
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Understood and followed oral and written directions
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Identified needs of customers promptly and efficiently
  • Developed and implemented strategies to increase client base and revenue
  • Provided customer service, responded to inquiries, and addressed concerns in a timely manner
  • Negotiated contracts with clients for the sale of products and services
  • Generated leads through cold calling, email campaigns, and other methods
  • Analyzed sales trends and developed plans to optimize sales performance
  • Developed relationships with existing customers to encourage repeat business
  • Managed accounts receivable and payable processes including invoicing customers
  • Responded promptly to customer service calls and inquiries from diverse groups of individuals
  • Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets
  • Maintained high level of communications and marketing skills by participating in professional activities
  • Completed research to thoroughly understand client requirements
  • Evaluated and identified opportunities to drive process improvements, positively impacting customer experience.

MANAGER

McDaniel trucking
  • Monitored staff performance and addressed issues
  • Enforced customer service standards and resolved customer problems to uphold quality service
  • Trained employees on additional job positions to maintain coverage of roles
  • Exercised good judgment and decision-making in escalating concerns and resolving issues
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.

Education

Bachelor of Science -

Trident Technical College
Charleston, SC

Skills

  • Detail-oriented
  • Leadership
  • Relationship-building
  • Multitasking
  • Decision-making
  • Retail
  • Inventory management
  • Organizational skills
  • Time management
  • Sales
  • Customer service
  • Hardworking
  • Prot and Revenue-Generating Strategies
  • Decision Making
  • Salesforce Software
  • Customer Service
  • Price Schedules
  • Customer Complaint Resolution
  • Shipping and Receiving Oversight
  • Product or Service
  • Attention to Detail
  • Quality Assurance Optimization
  • Order and Refund Processing
  • Understanding Customer Needs
  • System Documentation
  • Inspection Procedures
  • Order Fulfillment
  • Order Preparation
  • Warehouse Organization
  • Loading and unloading
  • Warehouse Operations
  • Quality Control
  • Shipping and receiving
  • Material Handling
  • Assembly and production
  • Microsoft Excel
  • Sorting and Labeling
  • Basic Mathematics
  • Warehouse Safety
  • Picking and Packing
  • Packaging and Labeling
  • Clear Communication

Timeline

Warehouse Worker

E&J WINERY
01.2022 - 01.2023

LABELING

RICO TAG
01.2022 - 01.2023

Delivery Driver

UPS
01.2020 - 01.2021

Assembler

CIGNA
01.2017 - 01.2019

QUALITY CONTROL

C.R. BARD
01.2015 - 01.2016

Machine Operator

ROBERT BOSCH
01.1999 - 01.2003

PTV SHIPPING

Ross

ASST MANAGER

Shoe dept

JR AGENT

Iqor

MANAGER

McDaniel trucking

Bachelor of Science -

Trident Technical College
EVANGELENE CAUTHEN