Evangeline Simmons

Delivered comprehensive training to enhance departmental proficiency in new applications and processes.

Led project transition from Solimar to Extreme for enhanced printing capabilities.

Oversaw the implementation of automated processing systems for nightly, weekly, and monthly cycles, streamlining workflow and reducing manual intervention.

Assisted in the implementation of Halycon enterprise console for IBMi. Documented processes and facilitated training sessions.

Documented necessary information for change management duties. Assisted in organizing meetings to discuss changes and identify potential conflicts. Supported the approval process for proposed changes.

Provided metrics for Ibmi…data storage increase/decrease…processing time for events on the system

Collaborated with team members to achieve project goals across various platforms. Assisted colleagues in utilizing multiple platforms effectively.

Rumba, service now, pagerduty, phoenix, halcyon, mimix, aldon,

Created deployment sets using aldon for moving code from dev to production

Achieved timely recovery of operations through coordinated disaster response efforts.

Achieved operational stability by effectively monitoring key applications. Facilitated timely resolution of critical issues through proactive event escalation.

• Install, configure, and maintain AS/400 operating system, communications, and related system objects. Maintain system security, data integrity, and acceptable system performance for AS/400 systems. Evaluate, install, and maintain AS/400 hardware, peripherals, and third-party software solutions. Provide technical support for production applications, users, and development staff. Analysis of new technologies.

• Installed, configured, and maintained Microsoft NT and Novell servers. Performed general Novell and Microsoft NT utilities. Used network tools, such as Lanalyzer, Network General Sniffer, and Welletec’s Site Manager to troubleshoot network connectivity issues. Provided third level user support in the desktop environment. Installed configured and supported desktop hardware and desktop applications. Coordinated equipment relocation. Responsible company wide for connectivity between the AS400 and the desktop system. Installation of network cables, data jacks, and patch panels.
• System Operator
• Installed, configured, and maintained AS/400 peripherals. Responsible for daily processing, system operations, backups, and IPL. Printed billing statements from the AS/400 via Xerox 4050, 4850.

• Provided system support in a Wang environment. Responsible for daily processing, nightly backups, and troubleshooting computer related issues.

• Responsible for troubleshooting communications devices, maintaining on-line communications between systems, running nightly production batch jobs and printing and distributing reports. Printed vendor checks on demand.

• Typed military orders, memorandums, and purchase orders.