evans aaron
Zanesville
Summary
Dedicated professional with strong multitasking and time management skills. Proven ability to enhance guest satisfaction through exceptional service and attention to detail, contributing to a positive dining experience.
Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.
Overview
13
13
years of professional experience
Work History
Waiter
Ted's Montana Grill Inc.
Columbus, OH
01.2004 - 01.2006
- Provided exceptional customer service to enhance guest dining experiences.
- Accurately processed orders and managed transactions using POS systems.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Trained new team members on menu knowledge and service protocols.
- Maintained cleanliness and organization of dining areas to meet health standards.
- Addressed customer inquiries and resolved issues promptly for satisfaction retention.
- Assisted in monitoring inventory levels and restocking supplies as needed.
Restaurant Waiter
Texas Roadhouse
Newark, OH
01.2003 - 01.2004
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Accurately took orders and communicated with kitchen staff to deliver timely meals.
- Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
- Assisted in training new staff on menu knowledge and service protocols.
- Upsold daily specials and promotions, contributing to increased sales revenue.
- Managed payment transactions efficiently, ensuring accuracy in cash handling processes.
- Collaborated with team members to resolve guest concerns promptly and effectively.
Gnagsters Pizza
Management
Hebron, OH
01.2001 - 01.2003
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Restaurant Waiter
Olive Garden
Heath, OH
01.1998 - 01.2001
- Participated in pre-shift meetings to align on service goals and menu changes.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Restaurant Waiter
Damon's Bar and Grill
Newark, OH
01.1997 - 01.1998
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Cook
Papa Boo's
Buckeye Lake, OH
01.1996 - 01.1998
- Prepared diverse menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
- Operated kitchen equipment safely and efficiently, adhering to safety protocols.
- Assisted in inventory management by tracking stock levels and reporting shortages.
Cook
Bunky's Micro Brewery
Newark, OH
01.1995 - 01.1996
- Collaborated with team members to optimize kitchen workflow during peak service times.
- Implemented time-saving techniques to improve food preparation efficiency without compromising quality.
- Trained new staff on proper cooking methods and kitchen procedures to ensure consistency.
- Contributed to menu development by suggesting seasonal ingredients and innovative dishes based on customer feedback.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Cook
Buxton Inn
Granville, OH
01.1993 - 01.1995
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Education
Associate of Science - Business Management
Hocking College
Nelsonville, OH05-2010
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Order taking
- Professional appearance
- Cash handling
- Cleanliness
Accomplishments
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Waiter
Ted's Montana Grill Inc.
01.2004 - 01.2006
Restaurant Waiter
Texas Roadhouse
01.2003 - 01.2004
Gnagsters Pizza
Management
01.2001 - 01.2003
Restaurant Waiter
Olive Garden
01.1998 - 01.2001
Restaurant Waiter
Damon's Bar and Grill
01.1997 - 01.1998
Cook
Papa Boo's
01.1996 - 01.1998
Cook
Bunky's Micro Brewery
01.1995 - 01.1996
Cook
Buxton Inn
01.1993 - 01.1995
Associate of Science - Business Management
Hocking College