Monny Kwku Combs
IT Technician
Newark,New Jersey
Summary
Dynamic IT Equipment Coordinator at Amazon Sorting Center with a proven track record in reducing equipment downtime through effective system updates and repairs. Skilled in networking and security protocols, I leverage strong diagnostic abilities to enhance operational efficiency and maintain a safe work environment.
Overview
5
5
years of professional experience
Work History
Amazon Ops Tech IT / IT Equipment Coordinator
Amazon Sorting Center
10.2023 - Current
- Improved network performance by proactively identifying and resolving connectivity issues though troubleshooting.
- Enhanced system reliability through routine maintenance and software updates and patches to avoid network Isolation.
- Reduced equipment downtime by conducting regular preventative, maintenance checks and addressing issues promptly.
- Collaborating with IT team to design and implement new networking solutions for increased efficiency.
KIVA Technician / Amazon Robotic Floor Monitor
Amazon Fulfillment Center
02.2020 - 10.2023
- Monitoring Amnesty Robot Floor and operations with MMA/SCADA, FC Console, MSK apps.
- Resetting of faulted drives or robots when they stalled and managed over 100 drivers.
- Executed daily operations quickly and accurately, achieving productivity targets
Education
Bachelor of Science - Cloud Computing
Western Governor University
4001 700 E#300, Millcreek, UT 8410702.2025
Technical Certification. - Information Technology.
Flatiron School
11 Broadway, New York, NY 1000410.2021
Skills
- Experience with various operating systems
- Networking: TCP/IP, DNS, VPNs, Firewall Configuration, VLANs, Proxy Servers
- Security Protocols: IDS/IPS, SIEM, SSL/TLS, HTTPS, Encryption, MFA, VPNs
- Programming/Scripting: HTML, Python
Timeline
Amazon Ops Tech IT / IT Equipment Coordinator
Amazon Sorting Center
10.2023 - Current
KIVA Technician / Amazon Robotic Floor Monitor
Amazon Fulfillment Center
02.2020 - 10.2023
Bachelor of Science - Cloud Computing
Western Governor University
Technical Certification. - Information Technology.
Flatiron School