Evans Kweku Abban
Newark,New Jersey
Summary
Skilled in system installation and troubleshooting, I improved network performance and reliability at Amazon, demonstrating strong problem-solving and team collaboration abilities. Actively addressing network connectivity issues and monitoring operations. Proficient IT Equipment Coordinator offering support for helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance.
Overview
5
5
years of professional experience
Work History
Amazon Ops Tech IT / IT Equipment Coordinator
Amazon Sorting Center
10.2023 - Current
- Improved network performance by proactively identifying and resolving connectivity issues though troubleshooting.
- Enhanced system reliability through routine maintenance and software updates and patches to avoid network Isolation.
- Reduced equipment downtime by conducting regular preventative, maintenance checks and addressing issues promptly.
- Collaborating with IT team to design and implement new networking solutions for increased efficiency.
KIVA Technician / Amazon Robotic Floor Monitor
Amazon Fulfillment Center
02.2020 - 10.2023
- Monitoring Amnesty Robot Floor and operations with MMA/SCADA, FC Console, MSK apps.
- Resetting of faulted drives or robots when they stalled and managed over 100 drivers.
- Executed daily operations quickly and accurately, achieving productivity targets
Education
Bachelor of Science - Cloud Computing
Western Governor University
4001 700 E#300, Millcreek, UT 8410702.2025
No Degree - Information Technology Certification
Flatiron School
11 Broadway, New York, NY 1000410.2021
Skills
- System Installation
- Issue Analysis
- System Troubleshooting
- Security Monitoring
- Floor-plan understanding
Additional Information
TECHNICAL EXPERIENCE
OPERATION SYSTEM / VIRTUAL MACHINE
- Microsoft Windows 10/11
- WindowServer2019
- MacOS, Linux, Android iOS.
- Virtual Box, Parallels Desktops - VMware fusion, UTM
NETWORK
- Configuration of Server
- Router
- Firewall building
- Computer network building.
- TCPdump.
SECURITY
- Virus Protection and Maintenance.
- Monitoring and Backup managements
- STIG Security/Hardening and SSH Server.
- Cryptography
PROGRAMMING LANGUAGES
- Python, JavaScript, HTLM & CSS.
Timeline
Amazon Ops Tech IT / IT Equipment Coordinator
Amazon Sorting Center
10.2023 - Current
KIVA Technician / Amazon Robotic Floor Monitor
Amazon Fulfillment Center
02.2020 - 10.2023
Bachelor of Science - Cloud Computing
Western Governor University
No Degree - Information Technology Certification
Flatiron School
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