EVANS NGATIA NJERI
SECURITY CONTROLLER
Doha
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
61
61
years of post-secondary education
Work History
SECURITY CONTROLLER
RKH QITARAT
10.2022 - Current
- Comply with the rule book and all relevant safety procedures and processes and enforce them to all relevant in-house staff or subcontractors
- Responsible for controlling the security in all areas of the Metro/Tram such as office buildings, stations, depots, auxiliary buildings and park and ride areas
- Monitor via CCTV all critical infrastructure at depots, stations and stabling yards and complete critical infrastructure checklist/reports and escalate security concerns to the Security Supervisor
- Manage all requests received via email or from Security Supervisor/other departments regarding access control, CCTV investigations, footage extraction and viewing and access card requests
- Promote a positive Quality, Health and Safety, Environment driven culture always in the workplace and attend any related meetings/briefings as required within the job role.
CUSTOMER EXPERIENCE TRAIN ASSISTANT
RKHQITARAT
01.2021 - 10.2022
- Manual operation of the Doha Metro Train
- Train Preparation and reporting any train faults and abnormalities to ensure train is fit for service
- Conducting train inspection while train is on service and reporting to Integrated Control Center
- Clearing out trains and securing passenger, luggage or any lost and found item left on board before removing train
- Driving the train in different mode as requested by ICC
CUSTOMER EXPERIENCE AGENT
RKHQITARAT
01.2019 - 01.2021
- Provide a world class service at all times being highly knowledgeable to provide proactive assistance, guidance, and information to customers
- Assist customers, security, and Station Masters when the service is in degraded and emergency modes, including station evacuations and out of course events
- Adhere to the Customer Experience (CE) and Customer Relation (CR) Strategies that focus on delivering a world class customer experience
- Contribute to the achievement of 93% overall customer satisfaction
- Meet all required Operator Key Performance Requirements (KPRs).
SAFETY OFFICER
DOHA OASIS
06.2016 - 04.2019
- Conducting safety induction to new workers
- Carrying out risk assessment and fire drills
- Accident investigations and report writing
- Inspection of interior and exterior work area to determine if there are any hazards
- Conducting toolbox talks
- Issuing of permit of work to workers after inspecting the working area.
Education
MANAGING SAFELY - Construction Management
DSS
QATAR 04.2001 - 04.2016
HEALTH AND SAFETY TRAINING (NEBOSH TRAINING) - Quality Control And Safety Technologies
DSS
QATAT 04.2001 - 04.2017
No Degree - Fire Prevention And Safety Technology
DSS
QATAR 04.2001 - 04.2017
No Degree - MICR
MWANGAZA COLLEGE
KENYA 04.2001 - 04.2015
Skills
Good communication and interpersonal skills
Timeline
SECURITY CONTROLLER
RKH QITARAT
10.2022 - Current
CUSTOMER EXPERIENCE TRAIN ASSISTANT
RKHQITARAT
01.2021 - 10.2022
CUSTOMER EXPERIENCE AGENT
RKHQITARAT
01.2019 - 01.2021
SAFETY OFFICER
DOHA OASIS
06.2016 - 04.2019
MANAGING SAFELY - Construction Management
DSS
04.2001 - 04.2016
HEALTH AND SAFETY TRAINING (NEBOSH TRAINING) - Quality Control And Safety Technologies
DSS
04.2001 - 04.2017
No Degree - Fire Prevention And Safety Technology
DSS
04.2001 - 04.2017
No Degree - MICR
MWANGAZA COLLEGE
04.2001 - 04.2015
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