Evdoxia Chalkias
Northampton,PA
Summary
A dedicated and driven professional with demonstrated strengths in customer service, organization, and time management. Ready to leverage training and experience to take on a new professional challenge and cultivate positive relationships and exceed goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CERTIFIED PROFESSIONAL CODER/Medical Billing Specialist
PACE FOOT AND ANKLE CENTERS
02.2021 - 03.2023
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Communicated effectively with staff, patients, and insurance companies by email, telephone, and in person to resolve any billing discrepancies.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Maximized productivity through effective time management, prioritizing tasks based on urgency and importance.
- Reviewed, analyzed, and managed coding of medical claims for 3 physicians/surgeons in multiple places of service.
- Established positive relationships with insurance companies, facilitating open communication lines for efficient claim processing.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Optimized revenue generation through diligent monitoring of denied claims, resubmitting corrected information when needed.
- Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
- Maintained accuracy, completeness, and security for medical records and health information.
CERTFIED PROFESSIONAL CODER/Medical Billing and Collections Specialist
LEHIGH EYE SPECIALISTS
01.2013 - 01.2021
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Maximized productivity through effective time management, prioritizing tasks based on urgency and importance.
- Increased efficiency in the workplace by developing and conducting training sessions on new coding guidelines and best practices.
- Improved overall reporting quality by working closely with the clinical team to ensure accurate and complete documentation.
- Resolved coding discrepancies through in-depth analysis and collaboration with physicians, ensuring appropriate reimbursement for services rendered.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Established positive relationships with insurance companies, facilitating open communication lines for efficient claim processing.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
- Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.
CERTIFIED MEDICAL ASSISTANT
SHAMPAIN & ASSOCIATES
12.2011 - 06.2013
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Assisted physicians with minor office procedures and examinations, including preparing exam room and allergy testing..
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
TEACHERS ASSISTANT/CLINICAL PRECEPTOR
LEHIGH CARBON COMMUNITY COLLEGE
01.2013 - 04.2013
- Assessed student knowledge levels and abilities with detailed assessments.
- Promoted a positive learning environment that fostered collaboration among peers during clinical rotations.
- Evaluated student performance based on established criteria, effectively communicating results for continuous improvement efforts.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
Education
Real Estate Salesperson
Scott-White Career Institute
Bethlehem, PA03.2024
Associated in Applied Science, Medical Assisting Program -
Lehigh Carbon Community College
Schnecksville, PA05.2004
High School Diploma -
Northampton Area Senior High School
Northampton, PA05.2002
Skills
- Self Motivation
- Effective Communication
- Strong organizational skills
- Time Management abilities
- Professionalism
- Multitasking
- Problem-solving abilities
- Adaptability
Certification
- Certified Professional Coder(AAPC)
- Certified Medical Assistant(AAMA)
Affiliations
- American Association of Medical Assistants
- American Association of Professional Coders
Languages
Greek
Timeline
CERTIFIED PROFESSIONAL CODER/Medical Billing Specialist
PACE FOOT AND ANKLE CENTERS
02.2021 - 03.2023
CERTFIED PROFESSIONAL CODER/Medical Billing and Collections Specialist
LEHIGH EYE SPECIALISTS
01.2013 - 01.2021
TEACHERS ASSISTANT/CLINICAL PRECEPTOR
LEHIGH CARBON COMMUNITY COLLEGE
01.2013 - 04.2013
CERTIFIED MEDICAL ASSISTANT
SHAMPAIN & ASSOCIATES
12.2011 - 06.2013
Real Estate Salesperson
Scott-White Career Institute
Associated in Applied Science, Medical Assisting Program -
Lehigh Carbon Community College
High School Diploma -
Northampton Area Senior High School
- Certified Professional Coder(AAPC)
- Certified Medical Assistant(AAMA)
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