Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eve Castells

Weston,FL

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

2
2
years of professional experience

Work History

Supervisor

AMC Weston 8
03.2023 - 10.2024
  • Promoted 08/21/24
  • Directed and supervised team of 15 employees in daily operations.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Clerk

Weston Medical Health and Wellness
11.2022 - 03.2023
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Organized and maintained filing systems for confidential documents.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Compiled customer information into organized databases for easy access.
  • Provided administrative support such as scheduling appointments or meetings.

Education

Marketing and Advertising Major -

Broward College
12.2028

High school Diploma -

Western High School
06.2024

Skills

  • Adobe Suite certified (Photoshop, Illustrator, Premiere Pro, After Effects)
  • Food and Safety certified
  • 7 years of digital and physical media creation and editing
  • 3 years of customer service
  • Staff Management
  • Operations Management
  • Employee Motivation
  • Business Administration
  • Processes and procedures
  • Policy Enforcement
  • Training and mentoring
  • [Software] experience

Languages

English
Professional
Spanish
Professional

Timeline

Supervisor

AMC Weston 8
03.2023 - 10.2024

Clerk

Weston Medical Health and Wellness
11.2022 - 03.2023

Marketing and Advertising Major -

Broward College

High school Diploma -

Western High School

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Eve Castells