Summary
Overview
Work History
Education
Skills
Languages
Timeline
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EVEL YORDY

Miami,FL

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience

Work History

Sales Associate

BrandsMart USA
09.2021 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and implemented sales strategies to increase profits.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Drive-Thru Cashier

Pollo Tropical Restaurant
08.2020 - 04.2021
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
  • Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Consistently met or exceeded performance goals set by management in regard to speed of service metrics while maintaining an unwavering focus on quality control measures in food preparation tasks performed as needed during busy periods or staff shortages.
  • Operated cash register to record transactions accurately and efficiently.

Education

Associate of Arts - Computer Science And Programming

Miami Dade College
Miami, FL
12.2023

Skills

  • Product Promotions
  • Upselling
  • Honest and Dependable
  • Retail Metrics and Goals
  • Strong Communication and Interpersonal Skills
  • Staff Support
  • Meeting Sales Goals
  • Sales expertise
  • Inventory and Stocking
  • Adaptable and Flexible
  • Complex Problem-Solving
  • Persuasion techniques

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

BrandsMart USA
09.2021 - Current

Drive-Thru Cashier

Pollo Tropical Restaurant
08.2020 - 04.2021

Associate of Arts - Computer Science And Programming

Miami Dade College

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