Oversaw daily operations of the restaurant, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions while also providing providing a fun and friendly environment where the guest feels like family.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all management.
Developed new staff members in their career development from Team member to Trainers, sharing knowledge from years of experience in the field, while working side by side with them to ensure proper training protocols.